HP Web-Based Enterprise Services 4.5 manual OpenVMS Ccat Issues, Inability To Execute CLI Commands

Computer Crash Analysis Tool

3.3 CCAT Known Issues

3.3.3 OpenVMS CCAT Issues

The following known issues affect CCAT on OpenVMS.

3.3.3.1 Insufficient Privilege or File Protection Violation

If you are not a member of the SYSTEM group, or your user ID does not have the privileges specified in the WEBES Installation Guide, you will not be able to access or see any directories or files under the WEBES CCAT directory tree pointed to by the SVCTOOLS_HOME logical (SYS$COMMON:[HP] by default).

You will see errors such as the following:

$ dir svctools_home:[000000...]

%DIRECT-E-OPENIN, error opening SVCTOOLS_COMMON:[000000]*.*;* as input -RMS-E-PRV, insufficient privilege or file protection violation

$ dir svctools_home:[common.bin]

%DIRECT-E-OPENIN, error opening SVCTOOLS_COMMON:[COMMON.BIN]*.*;* as input -RMS-E-PRV, insufficient privilege or file protection violation

$ dir sys$common:[HP...]

Directory SYS$COMMON:[HP]

%DIRECT-E-OPENIN, error opening SYS$COMMON:[HP.NODES]*.*;* as input -RMS-E-PRV, insufficient privilege or file protection violation %DIRECT-E-OPENIN, error opening SYS$COMMON:[HP.SVCTOOLS]*.*;* as input

-RMS-E-PRV, insufficient privilege or file protection violation

NODES.DIR;1 SVCTOOLS.DIR;1

Total of 2 files.

3.3.3.2 Inability To Execute CLI Commands

If your user ID does not have the privileges specified in the WEBES Installation Guide, you will not be able to execute any WEBES CCAT CLI commands. You will see errors such as the following:

$ desta status

%DCL-W-ACTIMAGE, error activating image

SVCTOOLS_HOME:[COMMON.BIN]DESTA_CMD.EXE

-CLI-E-IMGNAME, image file NUTE$DKA0:[SYS0.SYSCOMMON.HP.SVCTOOLS.] [COMMON.BIN]DESTA_CMD.EXE;

-RMS-E-PRV, insufficient privilege or file protection violation

$ @svctools_home:[common.bin]ccat gui

%DCL-E-OPENIN, error opening SVCTOOLS_SPECIFIC:[COMMON.BIN]CCAT.COM; as input

-RMS-E-PRV, insufficient privilege or file protection violation

Rev. 9/8/06

3–4 Web-Based Enterprise Services Release Notes