HP Web-Based Enterprise Services 4.5 manual Insufficient Privilege or File Protection Violation

System Event Analyzer

2.3SEA Known Issues

>at com.compaq.svctools.desta.services.JNIRoot.PrivInterface.SendPckHdr(P rivInterface.java:587)

>at com.compaq.svctools.desta.services.JNIRoot.PrivInterface.SendPckAndIn tData(PrivInterface.java:614)

>at com.compaq.svctools.ca.services.JNIRoot.EvtInterface.RequestEvtSet(Ev tInterface.java:619)

>at com.compaq.svctools.ca.services.eventreaders.connections.EvtProxyFile Connection.retrieveEvent(EvtProxyFileConnection.java:216)

>at com.compaq.svctools.ca.services.analysis.engine.AnaEngineAuto.analyze Event(AnaEngineAuto.java:301)

{ ... }

>RECOVERED FROM ERROR on November 23, 2005 4:19:25 AM MST (1129.665 sec elapsed

)

>[AnaEngineAuto.analyzeEvent(6)] Null buffer returned from retrieveEven

t.EventDescriptor: CEH event

>originID: -1

>fieldNotFound: false

As a result, WEBES may not process all of the events in the ERRLOG.SYS;-1 previous file version. It should not harm subsequent SEA automatic analysis of new events.

In a future version WEBES will copy the ERRLOG.SYS file to process large amounts of data without keeping the file open, which will minimize the chances of this problem occurring.

The exact retry scheme that ERRFMT uses is as follows:

After each write failure, it will wait for (retry number *2) seconds before retrying the write. So, it will wait 2 seconds before the first retry. If the write fails again, it will wait 4 seconds before the second retry, etc. ERRFMT will retry up to 17 times (including waiting 36 seconds after the 17th retry) before creating a new file version of ERRLOG.SYS. The total retry time is 342 seconds, or about 5.7 minutes.

Workaround

If the above error is seen in the Director log or in the CLI output, copy

SYS$ERRORLOG:ERRLOG.SYS;-1 (or whichever file version is desired) to another file and manually analyze that file.

2.3.7.2 Insufficient Privilege or File Protection Violation

If you are not a member of the SYSTEM group, your user ID does not have all privileges, or you have not issued the SET PROCESS /PRIV=ALL command, you cannot access or see any directories or files under the WEBES directory tree pointed to by the SVCTOOLS_HOME logical (SYS$COMMON:[HP] by default). If this is the case, you see errors similar to the following examples:

$ dir svctools_home:[000000...]

%DIRECT-E-OPENIN, error opening SVCTOOLS_COMMON:[000000]*.*;* as input

Rev. 9/8/06

2–26 Web-Based Enterprise Services Release Notes