HP Web-Based Enterprise Services 4.5 Test Command Generates Error, Webes Commands Not Recognized

System Event Analyzer

2.3 SEA Known Issues

2.3.4.7 Test Command Generates Error 1502

If you run the wsea test command when the Windows Application error log is full, the following error occurs:

Windows Error: 1502

Command failed: Could not write the event.

To resolve the problem, do one of the following:

•(Preferred) Modify the “When maximum logsize is reached” setting in the Windows event viewer utility. Change it from “Do not overwrite events” to one of the “Overwrite events” settings.

•Increase the size of the log.

•Delete some of the events in the log.

2.3.4.8 WEBES Directory Tree Missing or Access Denied

If your user ID is not a member of the Administrators group, you cannot access or see any directories or files under the WEBES directory tree (C:\Program Files\hp\svctools by default). See the System Event Analyzer User Guide for information on the permissions required to view the directory tree.

2.3.4.9 WEBES Commands Not Recognized

If your user ID is not a member of the Administrators group, you cannot execute any WEBES CLI commands. If your user ID does not have sufficient permissions, you see errors similar to the following:

C:\Program		Files\hp>desta
'desta'	is	not recognized as an internal or external command, operable
program	or	batch file.
C:\Program		Files\hp>svctools\common\bin\desta status

Access is denied.

See the System Event Analyzer User Guide for information on the permissions required to use WEBES commands.

2.3.4.10Hewlett-Packard Service Tools Entry on Start Menu is

Empty

If your user ID is not a member of the Administrators group, the menu options for the WEBES tools do not appear in the Start menu (Start Programs Hewlett-Packard Service Tools). However, you may still see choices for other installed Hewlett-Packard service tools that are

Rev. 9/8/06

Web-Based Enterprise Services Release Notes 2–21