System Event Analyzer

2.3SEA Known Issues

2.3.6Linux SEA Issues

2.3.6.1C/C++ Runtime Libraries Version 6.1.1 or Later Required

Your Linux system must have version 6.1.1 or later of the C/C++ runtime libraries installed for SEA to run. Normally this is the case for Red Hat 7.3 or later systems. This dependency will be removed in a future WEBES release.

2.3.6.2 No Binary Event Log

Linux has no binary event log to analyze, like the log on Windows or OpenVMS. Because of this, SEA currently offers no automatic analysis on Linux.

Without automatic analysis, many SEA functions such as Real-Time Monitoring and Full View, and commands such as wsea report, have no effect. In addition, SEA does not send notifications because it does not process live events.

wsea test—The only exception is that wsea test will write its test event to /var/adm/binary.errlog (creating the file when it does not exist). This is possible because SEA creates a log even though Linux normally does not have one.

For now, the log is only for SEA test events (SEA processes the tests and sends notifications for them as expected). In the future, expanded problem report creation for additional events may be added to the Linux version of SEA.

2.3.6.3 Adding Managed Entities Corrupts Director

If a new managed entity is added using either the "desta entity add" command or using the SEA web interface, then the Director will no longer function. To correct the situation:

1.Kill the DESTAProcessWrapper process name (this is the Director process). In this situation, the Director probably cannot be stopped normally with the "desta stop" command.

# ps -ef grep svctools

14:53

pts/3

00:00:00

 

root

29171

1

0

 

/usr/opt/hp/svctools/common/wccproxy/share/WCCProxy

root

29408

28521

0

14:54

pts/0

00:00:00

tail -f

/usr/opt/hp/svctools/specific/webes/logs/desta_dir.log

root

29823

1 1 15:09 pts/3

00:00:08

/usr/opt/hp/svctools/common/jre/bin/i386/native_threads/java -noverify - DSvctools.Home=/usr/opt/hp/svctools -DSwcc.Home=/var/adm -Xmx300m com.compaq.svctools.desta.util.DESTAProcessWrapper

root 30027 1 0 15:13 pts/3 00:00:00 /usr/opt/hp/svctools/common/wccproxy/share/CAAgents -s 500 -g

root

30091 28666 0 15:17 pts/3

00:00:00 grep svctools

# kill -9 29823

2.Remove the xml file representing the added managed entity.

Rev. 9/8/06

2–24 Web-Based Enterprise Services Release Notes

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HP Web-Based Enterprise Services 4.5 manual Linux SEA Issues, 6.1 C/C++ Runtime Libraries Version 6.1.1 or Later Required