Overall WEBES Release Notes

1.6 WEBES Known Issues

If you install WEBES Windows Pentium kit on Windows Itanium or WEBES Windows Itanium kit on Windows Pentium, it will prompt the same error messages as mentioned in section 1.6.1.1 Installing WEBES on Unsupported Platforms above (as applicable). Hence, please ensure that you obtain the right kit before installing WEBES.

1.6.1.2 Error During Reading of Obligation Information

The following error message may be seen in the Director log when the WEBES Service Obligation period is close to expiring. They can be ignored. The problem will be corrected in a future WEBES release.

RECOVERED FROM ERROR on May 4, 2005 9:28:15 AM PDT (76952.898 sec. elapsed) <local>:3459688795090195548:com.compaq.svctools.desta.services.web.compo nent.DefaultWebInterfaceServer:4:com.compaq.svctools.desta.messages.serv ices.ProblemReportMessage:Error processing message because java.lang.NullPointerException

Current Thread[Thread-11:com.compaq.svctools.desta.services.web.component.Defaul tWebInterfaceServer,5,main]

1.6.1.3 WEBES Installation Issue on ISEE-OSEM Host

If you are using OSEM to send ISEE notifications, and you are installing WEBES v4.4.4on the same system where the ISEE Client is installed, follow these steps before installing WEBES v4.4.4 to ensure that leftover processes started by previous OSEM calls to WCCProxy do not prevent proper WEBES v4.4.4 installation:

1.Shut down OSEM and the ISEE Client.

2.Remove the existing WEBES version (do not upgrade it).

3.Kill any remaining WCCProxy.exe, WCCAgents.exe, or CAAgents.exe processes.

4.Install WEBES v4.4.4.

1.6.1.4 Intermittent Socket Errors

Occasionally, CLI commands such as "desta stop" or "wsea auto off" that connect to the Director will display errors or cause errors to be written to the Director log file. The errors may include "expecting code" or "socket closed", signifying that the socket connection was disconnected before the disconnect handshaking protocol between the CLI process and the Director or WCCProxy was completed. The error can be ignored, since the required functions have been completed before the disconnect handshaking started. The error will be corrected in a future release. Examples of this error, which can be ignored, are:

RECOVERED FROM ERROR on April 14, 2005 2:45:49 PM GMT+08:00 (6.346 sec elapsed)

Socket has a problem: Expecting code<local>:101331133349757508

EXCEPTION java.io.EOFException: Expecting code

WARNING on August 11, 2005 7:03:41 PM GMT+05:30 (6626.84 sec elapsed)

Rev. 9/8/06

Web-Based Enterprise Services Release Notes 1–9

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HP Web-Based Enterprise Services 4.5 manual Error During Reading of Obligation Information, Intermittent Socket Errors