System Event Analyzer

2.3 SEA Known Issues

not part of WEBES, such as Service Cockpit or SmartScope. See the System Event Analyzer User Guide for information on the permissions required to use WEBES tools.

2.3.4.11 NAPP Error Description

NAPP uses the parse file to decode the binary data of the EVA controller event log. The parse file name identifies the specific version and builds for VCS. The check for this is made by comparing the VCS version and a build number in the event packets to a set of parse files provided in:

C:\Program Files\Hewlett-Packard\svctools\common\napp

NAPP returns an error if the controller log contains events written by VCS with version or builds other than the versions provided in this version of NAPP.

The version of NAPP (2.63) included with the current release of WEBES includes officially released parse files up to and including version 3.020 of VCS. These parse files are located in the above directory within the WEBES directory structure. When installing new releases of VCS, copy the new parse files from the VCS directory:

C:\hsvmafiles

to the above NAPP directory within WEBES.

An example of a parse file name is:

HSV110_event_cr04bb_3020.txt

If errors are still returned, contact HP Services for assistance.

2.3.4.12 Newly Added EVA Not Listed in SEA Web Interface

If you add a new EVA to the system after WEBES is installed, please configure it according to WEBES Install Guide section 2.3.6, "Adding an EVA After Installing WEBES".

Rev. 9/8/06

2–22 Web-Based Enterprise Services Release Notes

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HP Web-Based Enterprise Services 4.5 manual Napp Error Description, Newly Added EVA Not Listed in SEA Web Interface