Manuals / Brands / Computer Equipment / Computer Hardware / HP / Computer Equipment / Computer Hardware

HP XU Hewlett-PackardTelephone Support, crystal.bk : cryst-5.fb4Page 147 Monday, March 23, 1998 4:09 AM, Customer Support, Center, For, Dutch, Dutch, Italy, Spain

1 190

Download 190 pages, 8.86 Mb

crystal.bk : cryst-5.fb4 Page 147 Monday, March 23, 1998 4:09 AM

5Hewlett Packard Support and Information Services Hewlett-Packard Telephone Support

Hewlett-Packard Telephone Support

HP North American

Customer Support

Center

HP European Customer Support Center

Assistance from the HP North American Customer Support Center is available Monday to Friday, 7:00 am to 6:00 pm Mountain time.

The number is: +1 (970) 635-1000

Assistance from the HP European Customer Support Center is available Monday to Friday, 8:30 am to 6:00 pm Central European time.1

Country	Language	Local Number

United Kingdom	English	0171 512 5202

Ireland	English	01 662 5525

Netherlands	Dutch	020 606 8751

Belgium	Dutch	02 626 8806

	French	02 626 8807

Switzerland	French	084 880 1111

	German	084 880 1111

Germany	German	0180 525 8143

France	French	01 43 62 34 34

Austria	German	0660 6386

Norway	Norwegian	22 11 6299

Denmark	Danish	3929 4099

Sweden	Swedish	08 619 2170

Italy	Italian	02 26410350

Spain	Spanish	902 321 123

Portugal	Portuguese	01 441 7199

1.For non-listed European countries, support is available in English by calling +44 171 512 5202.

147

Contents

crystal.bk : cover.fb4 Page 1 Monday, March 23, 1998 6:05 AM crystal.bk : notice.fb4 Page ii Monday, March 23, 1998 6:05 AM Notice crystal.bk : title.fb4 Page iii Monday, March 23, 1998 4:09 AM User’s Guide crystal.bk : title.fb4 Page iv Monday, March 23, 1998 4:09 AM Welcome to Your HP Kayak XU & XW PC Workstations crystal.bk : title.fb4 Page v Monday, March 23, 1998 4:09 AM crystal.bk : title.fb4 Page vi Monday, March 23, 1998 4:09 AM Who This Manual Is For Important Safety Information crystal.bk : title.fb4 Page vii Monday, March 23, 1998 4:09 AM Important Ergonomic Information crystal.bk : title.fb4 Page viii Monday, March 23, 1998 4:09 AM crystal.bk : crystal.toc Page ix Monday, March 23, 1998 4:09 AM crystal.bk : crystal.toc Page x Monday, March 23, 1998 4:09 AM crystal.bk : crystal.toc Page xi Monday, March 23, 1998 4:09 AM crystal.bk : crystal.toc Page xii Monday, March 23, 1998 4:09 AM crystal.bk : crystal.toc Page xiii Monday, March 23, 1998 4:09 AM crystal.bk : crystal.toc Page xiv Monday, March 23, 1998 4:09 AM crystal.bk : crystal.toc Page xv Monday, March 23, 1998 4:09 AM crystal.bk : crystal.toc Page xvi Monday, March 23, 1998 4:09 AM crystal.bk : cryst-1.fb4Page 1 Monday, March 23, 1998 4:09 AM Setting Up and Using Your PC Workstation crystal.bk : cryst-1.fb4Page 2 Monday, March 23, 1998 4:09 AM Installation Tools Unpacking Your PC Workstation crystal.bk : cryst-1.fb4Page 3 Monday, March 23, 1998 4:09 AM Connecting the Mouse, Keyboard, Display and Printer crystal.bk : cryst-1.fb4Page 4 Monday, March 23, 1998 4:09 AM Connecting to a Network crystal.bk : cryst-1.fb4Page 5 Monday, March 23, 1998 4:09 AM Connecting Audio Accessories crystal.bk : cryst-1.fb4Page 6 Monday, March 23, 1998 4:09 AM Connecting an External SCSI Accessory crystal.bk : cryst-1.fb4Page 7 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-1.fb4Page 8 Monday, March 23, 1998 4:09 AM Connecting the Power Cords crystal.bk : cryst-1.fb4Page 9 Monday, March 23, 1998 4:09 AM Your PC Workstation’s Hardware Control Panel PC Lock Button Network Activity Light Hard Disk Activity Light crystal.bk : cryst-1.fb4Page 10 Monday, March 23, 1998 4:09 AM Starting and Stopping Your PC Workstation Starting Your PC Workstation for the First Time Initializing Your Software crystal.bk : cryst-1.fb4Page 11 Monday, March 23, 1998 4:09 AM Creating Back-upDiskettes Starting Your PC Workstation crystal.bk : cryst-1.fb4Page 12 Monday, March 23, 1998 4:09 AM Stopping Your PC Workstation crystal.bk : cryst-1.fb4Page 13 Monday, March 23, 1998 4:09 AM Using Your HP Enhanced Keyboard crystal.bk : cryst-1.fb4Page 14 Monday, March 23, 1998 4:09 AM Menu Key Shortcut Keys Internet Key HP TopTools crystal.bk : cryst-1.fb4Page 15 Monday, March 23, 1998 4:09 AM HP Customer Information crystal.bk : cryst-1.fb4Page 16 Monday, March 23, 1998 4:09 AM Using Your HP Enhanced Mouse crystal.bk : cryst-1.fb4Page 17 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-1.fb4Page 18 Monday, March 23, 1998 4:09 AM Setting Passwords Setting an Administrator Password crystal.bk : cryst-1.fb4Page 19 Monday, March 23, 1998 4:09 AM Setting a User Password crystal.bk : cryst-1.fb4Page 20 Monday, March 23, 1998 4:09 AM Using Power Management Additional Information and Help crystal.bk : cryst-1.fb4Page 21 Monday, March 23, 1998 4:09 AM Recycling an Old HP PC Workstation crystal.bk : cryst-1.fb4Page 22 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 23 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 24 Monday, March 23, 1998 4:09 AM Supported HP Accessories crystal.bk : cryst-2.fb4Page 25 Monday, March 23, 1998 4:09 AM Removing and Replacing the Cover crystal.bk : cryst-2.fb4Page 26 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 27 Monday, March 23, 1998 4:09 AM Replacing the Cover crystal.bk : cryst-2.fb4Page 28 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 29 Monday, March 23, 1998 4:09 AM Moving the Power Supply crystal.bk : cryst-2.fb4Page 30 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 31 Monday, March 23, 1998 4:09 AM Installing Memory Main Memory Modules crystal.bk : cryst-2.fb4Page 32 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 33 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 34 Monday, March 23, 1998 4:09 AM Installing More Memory on the Video Adapter crystal.bk : cryst-2.fb4Page 35 Monday, March 23, 1998 4:09 AM Procedure crystal.bk : cryst-2.fb4Page 36 Monday, March 23, 1998 4:09 AM Installing Mass Storage Devices crystal.bk : cryst-2.fb4Page 37 Monday, March 23, 1998 4:09 AM Connecting Devices crystal.bk : cryst-2.fb4Page 38 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 39 Monday, March 23, 1998 4:09 AM Installing a Hard Disk Drive Disk Striping IDE Hard Disk crystal.bk : cryst-2.fb4Page 40 Monday, March 23, 1998 4:09 AM Installing a Hard Disk Drive in an Internal Shelf crystal.bk : cryst-2.fb4Page 41 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 42 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 43 Monday, March 23, 1998 4:09 AM Installing a Hard Disk Drive in a Front-AccessShelf crystal.bk : cryst-2.fb4Page 44 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 45 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 46 Monday, March 23, 1998 4:09 AM Completing the Installation of a Hard Disk Drive crystal.bk : cryst-2.fb4Page 47 Monday, March 23, 1998 4:09 AM Installing a Drive in a Front-AccessShelf crystal.bk : cryst-2.fb4Page 48 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 49 Monday, March 23, 1998 4:09 AM Completing the Installation of a Drive crystal.bk : cryst-2.fb4Page 50 Monday, March 23, 1998 4:09 AM Installing Accessory Boards Installing the Board crystal.bk : cryst-2.fb4Page 51 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 52 Monday, March 23, 1998 4:09 AM Completing the Accessory Board crystal.bk : cryst-2.fb4Page 53 Monday, March 23, 1998 4:09 AM Installing a Processor crystal.bk : cryst-2.fb4Page 54 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 55 Monday, March 23, 1998 4:09 AM Installation of a Processor crystal.bk : cryst-2.fb4Page 56 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-3.fb4Page 57 Monday, March 23, 1998 4:09 AM Troubleshooting Your PC Workstation crystal.bk : cryst-3.fb4Page 58 Monday, March 23, 1998 4:09 AM Solving Problems HP Summary Screen HP Diagnostics crystal.bk : cryst-3.fb4Page 59 Monday, March 23, 1998 4:09 AM If Your PC Workstation Does Not Start Properly Display is Blank and There Are No Error Messages Check External Items crystal.bk : cryst-3.fb4Page 60 Monday, March 23, 1998 4:09 AM Check Internal Items crystal.bk : cryst-3.fb4Page 61 Monday, March 23, 1998 4:09 AM Rebuild Your PC Workstation’s Components If you are Unable to Change any Values in Setup crystal.bk : cryst-3.fb4Page 62 Monday, March 23, 1998 4:09 AM Clearing the PC Workstation’s crystal.bk : cryst-3.fb4Page 63 Monday, March 23, 1998 4:09 AM If You Cannot Turn Off Your PC Workstation crystal.bk : cryst-3.fb4Page 64 Monday, March 23, 1998 4:09 AM If Your PC Workstation Has a Hardware Problem Display Does Not Work Properly crystal.bk : cryst-3.fb4Page 65 Monday, March 23, 1998 4:09 AM If Your Keyboard Does Not Work If Your Mouse Does Not Work crystal.bk : cryst-3.fb4Page 66 Monday, March 23, 1998 4:09 AM If Your Printer Does Not Work If the Flexible Disk Drive Does Not Work crystal.bk : cryst-3.fb4Page 67 Monday, March 23, 1998 4:09 AM If the Hard Disk Drive Does not Work crystal.bk : cryst-3.fb4Page 68 Monday, March 23, 1998 4:09 AM If the CD-ROMDrive Has a Problem The CD-ROMDrive Does not Work crystal.bk : cryst-3.fb4Page 69 Monday, March 23, 1998 4:09 AM No Sound from the CD-ROMDrive The CD-ROMDrive is Idle crystal.bk : cryst-3.fb4Page 70 Monday, March 23, 1998 4:09 AM The CD-ROMDrive Does not Open crystal.bk : cryst-3.fb4Page 71 Monday, March 23, 1998 4:09 AM If an Accessory Board Does not Work crystal.bk : cryst-3.fb4Page 72 Monday, March 23, 1998 4:09 AM If Your PC Workstation Has a Software Problem If You Have Forgotten Your Password crystal.bk : cryst-3.fb4Page 73 Monday, March 23, 1998 4:09 AM If You Can’t Start the Setup Program If the Date and Time Are Incorrect If Your Application Software Does Not Work If You Have a Network Problem crystal.bk : cryst-3.fb4Page 74 Monday, March 23, 1998 4:09 AM If Your PC Workstation Has an Audio Problem crystal.bk : cryst-3.fb4Page 75 Monday, March 23, 1998 4:09 AM Using HP MaxiLife to Diagnose Problems crystal.bk : cryst-3.fb4Page 76 Monday, March 23, 1998 4:09 AM POST Phase Other Features crystal.bk : cryst-3.fb4Page 77 Monday, March 23, 1998 4:09 AM System Info Boot Steps Diags crystal.bk : cryst-3.fb4Page 78 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-3.fb4Page 79 Monday, March 23, 1998 4:09 AM HP Hardware Diagnostics Utility Installing this Utility crystal.bk : cryst-3.fb4Page 80 Monday, March 23, 1998 4:09 AM Starting This Support Ticket crystal.bk : cryst-4.fb4Page 81 Monday, March 23, 1998 4:09 AM Technical Information crystal.bk : cryst-4.fb4Page 82 Monday, March 23, 1998 4:09 AM Features crystal.bk : cryst-4.fb4Page 83 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 84 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 85 Monday, March 23, 1998 4:09 AM System Specifications Power Consumption Information Maximum Loads Available for Accessory Slots crystal.bk : cryst-4.fb4Page 86 Monday, March 23, 1998 4:09 AM IRQs, DMAs, and I/O Addresses Used by Your PC Workstation crystal.bk : cryst-4.fb4Page 87 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 88 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 89 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 90 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 91 Monday, March 23, 1998 4:09 AM SCSI Features crystal.bk : cryst-4.fb4Page 92 Monday, March 23, 1998 4:09 AM Disk Striping Features (FastRAID) crystal.bk : cryst-4.fb4Page 93 Monday, March 23, 1998 4:09 AM Network Features crystal.bk : cryst-4.fb4Page 94 Monday, March 23, 1998 4:09 AM The HP FastRAID Option crystal.bk : cryst-4.fb4Page 95 Monday, March 23, 1998 4:09 AM The PC Workstation’s Rear Connectors crystal.bk : cryst-4.fb4Page 96 Monday, March 23, 1998 4:09 AM System Connectors and Switches System Board Connectors crystal.bk : cryst-4.fb4Page 97 Monday, March 23, 1998 4:09 AM Internal Audio Connectors CD Audio Connector crystal.bk : cryst-4.fb4Page 98 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 99 Monday, March 23, 1998 4:09 AM System Board Switches crystal.bk : cryst-4.fb4Page 100 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 101 Monday, March 23, 1998 4:09 AM The HP Summary Screen and Setup Program Viewing the HP Summary Screen Starting the HP Setup Program crystal.bk : cryst-4.fb4Page 102 Monday, March 23, 1998 4:09 AM Saving Your Changes and Leaving Setup crystal.bk : cryst-4.fb4Page 103 Monday, March 23, 1998 4:09 AM Configuring Your Network Connection Controlling the Network Security Features crystal.bk : cryst-4.fb4Page 104 Monday, March 23, 1998 4:09 AM Selecting the Boot Device Priority crystal.bk : cryst-4.fb4Page 105 Monday, March 23, 1998 4:09 AM Configuring a SCSI Accessory Using SCSI Select crystal.bk : cryst-4.fb4Page 106 Monday, March 23, 1998 4:09 AM Configure/View crystal.bk : cryst-4.fb4Page 107 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 108 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 109 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 110 Monday, March 23, 1998 4:09 AM Options Menu crystal.bk : cryst-4.fb4Page 111 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 112 Monday, March 23, 1998 4:09 AM SCSI Disk Utilities crystal.bk : cryst-4.fb4Page 113 Monday, March 23, 1998 4:09 AM Using the SCSI Configuration Utility Default Settings You Can Change crystal.bk : cryst-4.fb4Page 114 Monday, March 23, 1998 4:09 AM Starting the SCSI Configuration Utility Main Menu crystal.bk : cryst-4.fb4Page 115 Monday, March 23, 1998 4:09 AM Display Mode Mono/Color Help crystal.bk : cryst-4.fb4Page 116 Monday, March 23, 1998 4:09 AM Adapter Utilities Menu Adapter Setup Device Selections crystal.bk : cryst-4.fb4Page 117 Monday, March 23, 1998 4:09 AM Adapter Setup Menu SCAM Support Parity crystal.bk : cryst-4.fb4Page 118 Monday, March 23, 1998 4:09 AM Host SCSI ID Scan Order Removable Media Support crystal.bk : cryst-4.fb4Page 119 Monday, March 23, 1998 4:09 AM Device Selections Menu crystal.bk : cryst-4.fb4Page 120 Monday, March 23, 1998 4:09 AM Device Setup Menu Sync Rate (Mega Bytes/sec) Width (bits) crystal.bk : cryst-4.fb4Page 121 Monday, March 23, 1998 4:09 AM Disconnect Read Write I/O Timeout (sec) Scan for Device at Boot Time Queue Tags Using the ArrayConfig Program Creating a New Array crystal.bk : cryst-4.fb4Page 123 Monday, March 23, 1998 4:09 AM Using Express Setup crystal.bk : cryst-4.fb4Page 124 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 125 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 126 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 127 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 128 Monday, March 23, 1998 4:09 AM Managing an Existing Array Making the Array Bootable Displaying Array Information crystal.bk : cryst-4.fb4Page 129 Monday, March 23, 1998 4:09 AM Deleting an Array crystal.bk : cryst-4.fb4Page 130 Monday, March 23, 1998 4:09 AM Initializing an Array crystal.bk : cryst-4.fb4Page 131 Monday, March 23, 1998 4:09 AM Adding and Deleting Spares Adding a Dedicated Spare crystal.bk : cryst-4.fb4Page 132 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 133 Monday, March 23, 1998 4:09 AM Optimizing Performance crystal.bk : cryst-4.fb4Page 134 Monday, March 23, 1998 4:09 AM Resolving Problems crystal.bk : cryst-4.fb4Page 135 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 136 Monday, March 23, 1998 4:09 AM Frequently Asked Questions crystal.bk : cryst-4.fb4Page 137 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 138 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-5.fb4Page 139 Monday, March 23, 1998 4:09 AM Hewlett Packard Support and Information Services crystal.bk : cryst-5.fb4Page 140 Monday, March 23, 1998 4:09 AM Introduction crystal.bk : cryst-5.fb4Page 141 Monday, March 23, 1998 4:09 AM Your HP-AuthorizedReseller HP SupportPack crystal.bk : cryst-5.fb4Page 142 Monday, March 23, 1998 4:09 AM HP Support Assistant CD-ROM crystal.bk : cryst-5.fb4Page 143 Monday, March 23, 1998 4:09 AM Hewlett-PackardInformation Services HP Forum on CompuServe crystal.bk : cryst-5.fb4Page 144 Monday, March 23, 1998 4:09 AM HP Forum on America Online HP World Wide Web Site crystal.bk : cryst-5.fb4Page 145 Monday, March 23, 1998 4:09 AM Ordering Drivers and BIOS on Diskette crystal.bk : cryst-5.fb4Page 146 Monday, March 23, 1998 4:09 AM HP Support Services crystal.bk : cryst-5.fb4Page 147 Monday, March 23, 1998 4:09 AM Hewlett-PackardTelephone Support Customer Support Center crystal.bk : cryst-5.fb4Page 148 Monday, March 23, 1998 4:09 AM Lifeline Telephone Support crystal.bk : cryst-5.fb4Page 149 Monday, March 23, 1998 4:09 AM HP Network Phone-inSupport Service (NPS) crystal.bk : cryst-5.fb4Page 150 Monday, March 23, 1998 4:09 AM Summary crystal.bk : cryst-5.fb4Page 151 Monday, March 23, 1998 4:09 AM Hewlett-PackardMarketing Headquarters crystal.bk : cryst-5.fb4Page 152 Monday, March 23, 1998 4:09 AM crystal.bk : glossary.fb4 Page 153 Monday, March 23, 1998 4:09 AM crystal.bk : glossary.fb4 Page 154 Monday, March 23, 1998 4:09 AM crystal.bk : glossary.fb4 Page 155 Monday, March 23, 1998 4:09 AM crystal.bk : glossary.fb4 Page 156 Monday, March 23, 1998 4:09 AM crystal.bk : glossary.fb4 Page 157 Monday, March 23, 1998 4:09 AM crystal.bk : glossary.fb4 Page 158 Monday, March 23, 1998 4:09 AM crystal.bk : crystal.ix Page 159 Monday, March 23, 1998 4:09 AM crystal.bk : crystal.ix Page 160 Monday, March 23, 1998 4:09 AM crystal.bk : crystal.ix Page 161 Monday, March 23, 1998 4:09 AM crystal.bk : crystal.ix Page 162 Monday, March 23, 1998 4:09 AM crystal.bk : crystal.ix Page 163 Monday, March 23, 1998 4:09 AM crystal.bk : crystal.ix Page 164 Monday, March 23, 1998 4:09 AM crystal.bk : bckmttr.fb4 Page 165 Monday, March 23, 1998 4:09 AM Regulatory Information and Warranty crystal.bk : bckmttr.fb4 Page 166 Monday, March 23, 1998 4:09 AM crystal.bk : bckmttr.fb4 Page 167 Monday, March 23, 1998 4:09 AM crystal.bk : bckmttr.fb4 Page 168 Monday, March 23, 1998 4:09 AM crystal.bk : bckmttr.fb4 Page 169 Monday, March 23, 1998 4:09 AM crystal.bk : bckmttr.fb4 Page 170 Monday, March 23, 1998 4:09 AM crystal.bk : bckmttr.fb4 Page 171 Monday, March 23, 1998 4:09 AM crystal.bk : bckmttr.fb4 Page 172 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-bc.fb4Page 173 Monday, March 23, 1998 6:13 AM crystal.bk : cryst-bc.fb4Page 174 Monday, March 23, 1998 6:13 AM