Summary, Covered Time Available From

crystal.bk : cryst-5.fb4 Page 150 Monday, March 23, 1998 4:09 AM

5 Hewlett Packard Support and Information Services

Summary

The table below summarizes the services and support available from HP or authorized resellers.

Service	Covers	Period	Response	Fee	When	Purchase
		covered	time		available	from

Basic	Parts and labor for HP	Three years from	Next working day	No charge.	At time of	HP.
Warranty	products:	date of purchase.	for on-site.		purchase.
	first year on-site parts
	& labor; second and
	third year parts only.

HP	Parts and labor for HP	First three years.	Next working day.	One fee which	Within 30 days	HP Authorized
SupportPack	products.			covers the three	of purchase.	reseller.
on-site				years.
service

HP Support	CD-ROM containing:	Released	N/A	Annual	Anytime.	HP.
Assistant	Product Manuals,	quarterly.		subscription.
	Technical Information
	and Product features.

Electronic	Technical information,	Anytime.	24-hour access.	No charge.	Anytime.	HP BBS,
services	drivers, utilities, tools					WWW,
	and diagnostics.					CompuServe,
						America
						Online.

Technical	Basic assistance for	First year.	Business hours.	No charge.	At time of	HP.
Phone	PC Workstation				purchase.
support	setup, configuration,
	start-up and
	hardware diagnosis.

Lifeline	Basic assistance for	After first year.	Business hours.	Per- call fee,	Anytime after	HP.
phone	PC Workstation			no time limit.	first year.
support	setup, configuration,
	start-up and
	hardware diagnosis.

HP Network	Advanced remote	Annual contract.	Business hours:	Annual fee, or	Anytime.	HP Authorized
Phone-in	technical support for		24-hour/ 7-day	minimum fee		reseller.
support	multivendor		service also	per incident.
	networked		available.
	environments.

Service	Technical Support.	Customer	As required.	Annual fee, or	Anytime.	Reseller.
Contracts		defined.		fee per incident.

150

XU specifications

The HP XU series is a notable lineup in the realm of computing, specifically designed to cater to business professionals and everyday users who require reliability, performance, and modern features. The XU brand, recognized for its dedication to high-quality engineering and innovative technology, encapsulates the spirit of HP's commitment to excellence in device performance and user experience.

One of the main features of the HP XU series is its powerful processing capabilities. Equipped with the latest generation of Intel or AMD processors, the XU series ensures swift and efficient multitasking, allowing users to run demanding applications with ease. This robust hardware foundation is complemented by ample RAM options, which facilitate seamless performance even when handling larger files or running multiple applications simultaneously.

Moreover, the HP XU series emphasizes security, a critical aspect for businesses today. Many models are infused with advanced security features such as fingerprint readers, TPM (Trusted Platform Module) chips, and HP's proprietary security software. These technologies work together to protect sensitive data and provide peace of mind to users concerned about cyber threats.

Display quality is another hallmark of the HP XU series. The devices often feature high-resolution displays, available in various sizes, which provide vibrant colors and sharp visuals. Whether for presentations, graphic design, or media consumption, the clarity and detail of the screen enhance the overall user experience. Additionally, many models offer touch screen capabilities, adding an extra layer of interactivity and ease of use.

In terms of connectivity, the HP XU series is equipped with a comprehensive range of ports, including USB-C, HDMI, and Ethernet, as well as built-in Wi-Fi and Bluetooth technologies. This ensures that users can easily connect to other devices and networks, facilitating collaboration and productivity on the go.

Battery life is also a significant consideration. The HP XU series is designed for endurance, with many models offering long-lasting battery performance that supports a full day of work without the need for frequent charging. This is particularly beneficial for professionals who are often on the move.

In conclusion, the HP XU series exemplifies the convergence of performance, security, and user-friendly design, making it an excellent choice for both business environments and personal use. With a blend of cutting-edge technology, durable build quality, and thoughtful features, the XU series stands as a testament to HP's evolution in providing innovative computing solutions tailored to meet diverse user needs.

HP XU manual Summary, Covered Time Available From

Models: XU

Summary

covered

time

available

from

Warranty

for on-site.

purchase.

XU specifications