crystal.bk : bckmttr.fb4 Page 169 Monday, March 23, 1998 4:09 AM

HP Hardware Warranty

Important: This is your hardware product warranty statement. Please, read it carefully.

Warranty terms may be different in your country. If so, your Authorized HP Dealer or Hewlett-Packard Sales and Service Office can give you details.

HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.

HP products external to the system processor unit —such as external storage subsystems, displays, printers, and other peripherals— are covered by the applicable warranties for those products; HP software is covered by the HP Software Product Limited Warranty

FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND: THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

Three Year Limited Hardware Warranty

Hewlett-Packard (HP) warrants this hardware product against defects in materials and workmanship for a period of three years from receipt by the original end-user purchaser.

The three year warranty includes on-site service during the first year of use (free parts and labor), and parts service provided by an HP Service Center or a participating Authorized HP Personal Computer Dealer Repair Center, during the second and third years of use.

If HP receives notice of above defined defects during the warranty period, HP will either, at its option, repair or replace products, which prove to be defective.

Should HP be unable to repair or replace the product within a reasonable amount of time, the customer's alternate exclusive remedy shall be a refund of the purchase price upon return of the product.

The system processor unit, keyboard, mouse, and Hewlett-Packard accessories inside the system processor unit —such as video adapters, mass storage devices, and interface controllers— are covered by this warranty.

This warranty is extended worldwide under certain conditions (please check with your local HP office) to products purchased from HP or an Authorized HP Personal Computer Dealer which are reshipped by the original purchaser either for use by the original purchaser or provided as an incidental part of systems integrated by the original purchaser. When available in the country of use, service is provided in the same manner as if the product was purchased in that country and can only be provided in countries where the product is designed to operate. If the product is not normally sold by HP in the country of use, it must be returned to the country of purchase for service. Response time for on-site service, and parts delivery turnaround time for parts service, are subject to changes from standard conditions based upon non-local parts availability.

Limitation of Warranty

The above warranty shall not apply to defects resulting from: misuse; unauthorized modification; operation or storage outside the environmental specifications for the product; in-transit damage; improper maintenance; or defects resulting from use of non-HP software, accessories, media, supplies, consumables, or such items not designed for use with the product.

Reloading the bundled or pre-loaded software on your PC Workstation is not covered by the HP warranty.

HP MAKES NO OTHER EXPRESS WARRANTY, WHETHER WRITTEN OR ORAL, WITH RESPECT TO THIS PRODUCT. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS IS LIMITED TO THE THREE- YEAR DURATION OF THIS WRITTEN WARRANTY. SOME STATES OR PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

This warranty gives you specific legal rights, and you may also have other rights, which vary, from state to state, or province to province.

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