crystal.bk : cryst-3.fb4 Page 72 Monday, March 23, 1998 4:09 AM

3 Troubleshooting Your PC Workstation

If Your PC Workstation Has a Software Problem

If Your PC Workstation Has a Software Problem

If You Have Forgotten Your Password

❒If you forget the User Password and the Administrator password is set and known:

1Switch off the PC Workstation.

2Restart the PC Workstation.

3Wait for the message Setup.

4Press to start Setup.

5Type the Administrator password to enter Setup.

6Select Security, the User Password submenu, and set a new User password.

7Press to save the new User password and exit Setup.

❒If you forget both the User password and the Administrator password:

1Switch off the PC Workstation and remove the computer’s cover (refer to page 25).

2Set switch 7 (PSWRD) on the system board switch block to ON (DOWN). Refer to page 99 for the switch location.

3Replace the PC Workstation’s cover and switch on the PC Workstation. Allow it to complete its startup routine.

4Switch off the PC Workstation and remove the cover.

5Reset switch 7 (PSWRD) to OFF (UP).

6Replace the computer’s cover (refer to page 27).

7Switch on the PC Workstation and allow it to startup.

8Press when prompted to use Setup.

9Set new User and Administrator passwords.

10Press to save the new passwords and exit Setup.

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