crystal.bk : cryst-3.fb4 Page 66 Monday, March 23, 1998 4:09 AM

3 Troubleshooting Your PC Workstation

If Your PC Workstation Has a Hardware Problem

If Your Printer Does Not Work

•Make sure the printer’s power switch is ON.

•Verify that the power cord is plugged into the power outlet and the printer.

•Verify that you have the correct cable for the printer. Make sure that it is securely connected to the correct connector (port) on the PC Workstation and printer.

•Check that the printer is online.

•Examine the paper feed mechanism for a paper jam.

•Make sure that the printer is configured correctly for the PC Workstation and for the application.

a Ensure the PC Workstation’s port has been correctly configured using Setup.

b Make sure the printer is correctly set up in your operating system’s configuration.

c Ensure the application program’s “print” menu has been correctly set up. (Refer to the manual supplied with the application software.)

•Check that the PC Workstation’s port is working properly by running another peripheral connected to the port.

•If you receive an error message, refer to the printer’s manual for help.

If the Flexible Disk Drive Does Not Work

•Check that you are using a formatted diskette and it is inserted correctly.

•Check you are using a diskette that is the correct density.

•Check that the flexible disk drive is correctly configured in the Setup program (Advanced > Flexible Disk Drive).

•Check that the flexible disk drive is not disabled in the Setup program (Advanced > Flexible Disk Drive).

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