HP XU crystal.bk : cryst-5.fb4Page 152 Monday, March 23, 1998 4:09 AM

crystal.bk : cryst-5.fb4 Page 152 Monday, March 23, 1998 4:09 AM

5 Hewlett Packard Support and Information Services

Hewlett-Packard Marketing Headquarters

152

Contents

crystal.bk : cover.fb4 Page 1 Monday, March 23, 1998 6:05 AM crystal.bk : notice.fb4 Page ii Monday, March 23, 1998 6:05 AM Notice crystal.bk : title.fb4 Page iii Monday, March 23, 1998 4:09 AM User’s Guide crystal.bk : title.fb4 Page iv Monday, March 23, 1998 4:09 AM Welcome to Your HP Kayak XU & XW PC Workstations crystal.bk : title.fb4 Page v Monday, March 23, 1998 4:09 AM crystal.bk : title.fb4 Page vi Monday, March 23, 1998 4:09 AM Who This Manual Is For Important Safety Information crystal.bk : title.fb4 Page vii Monday, March 23, 1998 4:09 AM Important Ergonomic Information crystal.bk : title.fb4 Page viii Monday, March 23, 1998 4:09 AM crystal.bk : crystal.toc Page ix Monday, March 23, 1998 4:09 AM crystal.bk : crystal.toc Page x Monday, March 23, 1998 4:09 AM crystal.bk : crystal.toc Page xi Monday, March 23, 1998 4:09 AM crystal.bk : crystal.toc Page xii Monday, March 23, 1998 4:09 AM crystal.bk : crystal.toc Page xiii Monday, March 23, 1998 4:09 AM crystal.bk : crystal.toc Page xiv Monday, March 23, 1998 4:09 AM crystal.bk : crystal.toc Page xv Monday, March 23, 1998 4:09 AM crystal.bk : crystal.toc Page xvi Monday, March 23, 1998 4:09 AM crystal.bk : cryst-1.fb4Page 1 Monday, March 23, 1998 4:09 AM Setting Up and Using Your PC Workstation crystal.bk : cryst-1.fb4Page 2 Monday, March 23, 1998 4:09 AM Installation Tools Unpacking Your PC Workstation crystal.bk : cryst-1.fb4Page 3 Monday, March 23, 1998 4:09 AM Connecting the Mouse, Keyboard, Display and Printer crystal.bk : cryst-1.fb4Page 4 Monday, March 23, 1998 4:09 AM Connecting to a Network crystal.bk : cryst-1.fb4Page 5 Monday, March 23, 1998 4:09 AM Connecting Audio Accessories crystal.bk : cryst-1.fb4Page 6 Monday, March 23, 1998 4:09 AM Connecting an External SCSI Accessory crystal.bk : cryst-1.fb4Page 7 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-1.fb4Page 8 Monday, March 23, 1998 4:09 AM Connecting the Power Cords crystal.bk : cryst-1.fb4Page 9 Monday, March 23, 1998 4:09 AM Your PC Workstation’s Hardware Control Panel PC Lock Button Network Activity Light Hard Disk Activity Light crystal.bk : cryst-1.fb4Page 10 Monday, March 23, 1998 4:09 AM Starting and Stopping Your PC Workstation Starting Your PC Workstation for the First Time Initializing Your Software crystal.bk : cryst-1.fb4Page 11 Monday, March 23, 1998 4:09 AM Creating Back-upDiskettes Starting Your PC Workstation crystal.bk : cryst-1.fb4Page 12 Monday, March 23, 1998 4:09 AM Stopping Your PC Workstation crystal.bk : cryst-1.fb4Page 13 Monday, March 23, 1998 4:09 AM Using Your HP Enhanced Keyboard crystal.bk : cryst-1.fb4Page 14 Monday, March 23, 1998 4:09 AM Menu Key Shortcut Keys Internet Key HP TopTools crystal.bk : cryst-1.fb4Page 15 Monday, March 23, 1998 4:09 AM HP Customer Information crystal.bk : cryst-1.fb4Page 16 Monday, March 23, 1998 4:09 AM Using Your HP Enhanced Mouse crystal.bk : cryst-1.fb4Page 17 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-1.fb4Page 18 Monday, March 23, 1998 4:09 AM Setting Passwords Setting an Administrator Password crystal.bk : cryst-1.fb4Page 19 Monday, March 23, 1998 4:09 AM Setting a User Password crystal.bk : cryst-1.fb4Page 20 Monday, March 23, 1998 4:09 AM Using Power Management Additional Information and Help crystal.bk : cryst-1.fb4Page 21 Monday, March 23, 1998 4:09 AM Recycling an Old HP PC Workstation crystal.bk : cryst-1.fb4Page 22 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 23 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 24 Monday, March 23, 1998 4:09 AM Supported HP Accessories crystal.bk : cryst-2.fb4Page 25 Monday, March 23, 1998 4:09 AM Removing and Replacing the Cover crystal.bk : cryst-2.fb4Page 26 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 27 Monday, March 23, 1998 4:09 AM Replacing the Cover crystal.bk : cryst-2.fb4Page 28 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 29 Monday, March 23, 1998 4:09 AM Moving the Power Supply crystal.bk : cryst-2.fb4Page 30 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 31 Monday, March 23, 1998 4:09 AM Installing Memory Main Memory Modules crystal.bk : cryst-2.fb4Page 32 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 33 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 34 Monday, March 23, 1998 4:09 AM Installing More Memory on the Video Adapter crystal.bk : cryst-2.fb4Page 35 Monday, March 23, 1998 4:09 AM Procedure crystal.bk : cryst-2.fb4Page 36 Monday, March 23, 1998 4:09 AM Installing Mass Storage Devices crystal.bk : cryst-2.fb4Page 37 Monday, March 23, 1998 4:09 AM Connecting Devices crystal.bk : cryst-2.fb4Page 38 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 39 Monday, March 23, 1998 4:09 AM Installing a Hard Disk Drive Disk Striping IDE Hard Disk crystal.bk : cryst-2.fb4Page 40 Monday, March 23, 1998 4:09 AM Installing a Hard Disk Drive in an Internal Shelf crystal.bk : cryst-2.fb4Page 41 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 42 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 43 Monday, March 23, 1998 4:09 AM Installing a Hard Disk Drive in a Front-AccessShelf crystal.bk : cryst-2.fb4Page 44 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 45 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 46 Monday, March 23, 1998 4:09 AM Completing the Installation of a Hard Disk Drive crystal.bk : cryst-2.fb4Page 47 Monday, March 23, 1998 4:09 AM Installing a Drive in a Front-AccessShelf crystal.bk : cryst-2.fb4Page 48 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 49 Monday, March 23, 1998 4:09 AM Completing the Installation of a Drive crystal.bk : cryst-2.fb4Page 50 Monday, March 23, 1998 4:09 AM Installing Accessory Boards Installing the Board crystal.bk : cryst-2.fb4Page 51 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 52 Monday, March 23, 1998 4:09 AM Completing the Accessory Board crystal.bk : cryst-2.fb4Page 53 Monday, March 23, 1998 4:09 AM Installing a Processor crystal.bk : cryst-2.fb4Page 54 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-2.fb4Page 55 Monday, March 23, 1998 4:09 AM Installation of a Processor crystal.bk : cryst-2.fb4Page 56 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-3.fb4Page 57 Monday, March 23, 1998 4:09 AM Troubleshooting Your PC Workstation crystal.bk : cryst-3.fb4Page 58 Monday, March 23, 1998 4:09 AM Solving Problems HP Summary Screen HP Diagnostics crystal.bk : cryst-3.fb4Page 59 Monday, March 23, 1998 4:09 AM If Your PC Workstation Does Not Start Properly Display is Blank and There Are No Error Messages Check External Items crystal.bk : cryst-3.fb4Page 60 Monday, March 23, 1998 4:09 AM Check Internal Items crystal.bk : cryst-3.fb4Page 61 Monday, March 23, 1998 4:09 AM Rebuild Your PC Workstation’s Components If you are Unable to Change any Values in Setup crystal.bk : cryst-3.fb4Page 62 Monday, March 23, 1998 4:09 AM Clearing the PC Workstation’s crystal.bk : cryst-3.fb4Page 63 Monday, March 23, 1998 4:09 AM If You Cannot Turn Off Your PC Workstation crystal.bk : cryst-3.fb4Page 64 Monday, March 23, 1998 4:09 AM If Your PC Workstation Has a Hardware Problem Display Does Not Work Properly crystal.bk : cryst-3.fb4Page 65 Monday, March 23, 1998 4:09 AM If Your Keyboard Does Not Work If Your Mouse Does Not Work crystal.bk : cryst-3.fb4Page 66 Monday, March 23, 1998 4:09 AM If Your Printer Does Not Work If the Flexible Disk Drive Does Not Work crystal.bk : cryst-3.fb4Page 67 Monday, March 23, 1998 4:09 AM If the Hard Disk Drive Does not Work crystal.bk : cryst-3.fb4Page 68 Monday, March 23, 1998 4:09 AM If the CD-ROMDrive Has a Problem The CD-ROMDrive Does not Work crystal.bk : cryst-3.fb4Page 69 Monday, March 23, 1998 4:09 AM No Sound from the CD-ROMDrive The CD-ROMDrive is Idle crystal.bk : cryst-3.fb4Page 70 Monday, March 23, 1998 4:09 AM The CD-ROMDrive Does not Open crystal.bk : cryst-3.fb4Page 71 Monday, March 23, 1998 4:09 AM If an Accessory Board Does not Work crystal.bk : cryst-3.fb4Page 72 Monday, March 23, 1998 4:09 AM If Your PC Workstation Has a Software Problem If You Have Forgotten Your Password crystal.bk : cryst-3.fb4Page 73 Monday, March 23, 1998 4:09 AM If You Can’t Start the Setup Program If the Date and Time Are Incorrect If Your Application Software Does Not Work If You Have a Network Problem crystal.bk : cryst-3.fb4Page 74 Monday, March 23, 1998 4:09 AM If Your PC Workstation Has an Audio Problem crystal.bk : cryst-3.fb4Page 75 Monday, March 23, 1998 4:09 AM Using HP MaxiLife to Diagnose Problems crystal.bk : cryst-3.fb4Page 76 Monday, March 23, 1998 4:09 AM POST Phase Other Features crystal.bk : cryst-3.fb4Page 77 Monday, March 23, 1998 4:09 AM System Info Boot Steps Diags crystal.bk : cryst-3.fb4Page 78 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-3.fb4Page 79 Monday, March 23, 1998 4:09 AM HP Hardware Diagnostics Utility Installing this Utility crystal.bk : cryst-3.fb4Page 80 Monday, March 23, 1998 4:09 AM Starting This Support Ticket crystal.bk : cryst-4.fb4Page 81 Monday, March 23, 1998 4:09 AM Technical Information crystal.bk : cryst-4.fb4Page 82 Monday, March 23, 1998 4:09 AM Features crystal.bk : cryst-4.fb4Page 83 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 84 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 85 Monday, March 23, 1998 4:09 AM System Specifications Power Consumption Information Maximum Loads Available for Accessory Slots crystal.bk : cryst-4.fb4Page 86 Monday, March 23, 1998 4:09 AM IRQs, DMAs, and I/O Addresses Used by Your PC Workstation crystal.bk : cryst-4.fb4Page 87 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 88 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 89 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 90 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 91 Monday, March 23, 1998 4:09 AM SCSI Features crystal.bk : cryst-4.fb4Page 92 Monday, March 23, 1998 4:09 AM Disk Striping Features (FastRAID) crystal.bk : cryst-4.fb4Page 93 Monday, March 23, 1998 4:09 AM Network Features crystal.bk : cryst-4.fb4Page 94 Monday, March 23, 1998 4:09 AM The HP FastRAID Option crystal.bk : cryst-4.fb4Page 95 Monday, March 23, 1998 4:09 AM The PC Workstation’s Rear Connectors crystal.bk : cryst-4.fb4Page 96 Monday, March 23, 1998 4:09 AM System Connectors and Switches System Board Connectors crystal.bk : cryst-4.fb4Page 97 Monday, March 23, 1998 4:09 AM Internal Audio Connectors CD Audio Connector crystal.bk : cryst-4.fb4Page 98 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 99 Monday, March 23, 1998 4:09 AM System Board Switches crystal.bk : cryst-4.fb4Page 100 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 101 Monday, March 23, 1998 4:09 AM The HP Summary Screen and Setup Program Viewing the HP Summary Screen Starting the HP Setup Program crystal.bk : cryst-4.fb4Page 102 Monday, March 23, 1998 4:09 AM Saving Your Changes and Leaving Setup crystal.bk : cryst-4.fb4Page 103 Monday, March 23, 1998 4:09 AM Configuring Your Network Connection Controlling the Network Security Features crystal.bk : cryst-4.fb4Page 104 Monday, March 23, 1998 4:09 AM Selecting the Boot Device Priority crystal.bk : cryst-4.fb4Page 105 Monday, March 23, 1998 4:09 AM Configuring a SCSI Accessory Using SCSI Select crystal.bk : cryst-4.fb4Page 106 Monday, March 23, 1998 4:09 AM Configure/View crystal.bk : cryst-4.fb4Page 107 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 108 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 109 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 110 Monday, March 23, 1998 4:09 AM Options Menu crystal.bk : cryst-4.fb4Page 111 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 112 Monday, March 23, 1998 4:09 AM SCSI Disk Utilities crystal.bk : cryst-4.fb4Page 113 Monday, March 23, 1998 4:09 AM Using the SCSI Configuration Utility Default Settings You Can Change crystal.bk : cryst-4.fb4Page 114 Monday, March 23, 1998 4:09 AM Starting the SCSI Configuration Utility Main Menu crystal.bk : cryst-4.fb4Page 115 Monday, March 23, 1998 4:09 AM Display Mode Mono/Color Help crystal.bk : cryst-4.fb4Page 116 Monday, March 23, 1998 4:09 AM Adapter Utilities Menu Adapter Setup Device Selections crystal.bk : cryst-4.fb4Page 117 Monday, March 23, 1998 4:09 AM Adapter Setup Menu SCAM Support Parity crystal.bk : cryst-4.fb4Page 118 Monday, March 23, 1998 4:09 AM Host SCSI ID Scan Order Removable Media Support crystal.bk : cryst-4.fb4Page 119 Monday, March 23, 1998 4:09 AM Device Selections Menu crystal.bk : cryst-4.fb4Page 120 Monday, March 23, 1998 4:09 AM Device Setup Menu Sync Rate (Mega Bytes/sec) Width (bits) crystal.bk : cryst-4.fb4Page 121 Monday, March 23, 1998 4:09 AM Disconnect Read Write I/O Timeout (sec) Scan for Device at Boot Time Queue Tags Using the ArrayConfig Program Creating a New Array crystal.bk : cryst-4.fb4Page 123 Monday, March 23, 1998 4:09 AM Using Express Setup crystal.bk : cryst-4.fb4Page 124 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 125 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 126 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 127 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 128 Monday, March 23, 1998 4:09 AM Managing an Existing Array Making the Array Bootable Displaying Array Information crystal.bk : cryst-4.fb4Page 129 Monday, March 23, 1998 4:09 AM Deleting an Array crystal.bk : cryst-4.fb4Page 130 Monday, March 23, 1998 4:09 AM Initializing an Array crystal.bk : cryst-4.fb4Page 131 Monday, March 23, 1998 4:09 AM Adding and Deleting Spares Adding a Dedicated Spare crystal.bk : cryst-4.fb4Page 132 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 133 Monday, March 23, 1998 4:09 AM Optimizing Performance crystal.bk : cryst-4.fb4Page 134 Monday, March 23, 1998 4:09 AM Resolving Problems crystal.bk : cryst-4.fb4Page 135 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 136 Monday, March 23, 1998 4:09 AM Frequently Asked Questions crystal.bk : cryst-4.fb4Page 137 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-4.fb4Page 138 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-5.fb4Page 139 Monday, March 23, 1998 4:09 AM Hewlett Packard Support and Information Services crystal.bk : cryst-5.fb4Page 140 Monday, March 23, 1998 4:09 AM Introduction crystal.bk : cryst-5.fb4Page 141 Monday, March 23, 1998 4:09 AM Your HP-AuthorizedReseller HP SupportPack crystal.bk : cryst-5.fb4Page 142 Monday, March 23, 1998 4:09 AM HP Support Assistant CD-ROM crystal.bk : cryst-5.fb4Page 143 Monday, March 23, 1998 4:09 AM Hewlett-PackardInformation Services HP Forum on CompuServe crystal.bk : cryst-5.fb4Page 144 Monday, March 23, 1998 4:09 AM HP Forum on America Online HP World Wide Web Site crystal.bk : cryst-5.fb4Page 145 Monday, March 23, 1998 4:09 AM Ordering Drivers and BIOS on Diskette crystal.bk : cryst-5.fb4Page 146 Monday, March 23, 1998 4:09 AM HP Support Services crystal.bk : cryst-5.fb4Page 147 Monday, March 23, 1998 4:09 AM Hewlett-PackardTelephone Support Customer Support Center crystal.bk : cryst-5.fb4Page 148 Monday, March 23, 1998 4:09 AM Lifeline Telephone Support crystal.bk : cryst-5.fb4Page 149 Monday, March 23, 1998 4:09 AM HP Network Phone-inSupport Service (NPS) crystal.bk : cryst-5.fb4Page 150 Monday, March 23, 1998 4:09 AM Summary crystal.bk : cryst-5.fb4Page 151 Monday, March 23, 1998 4:09 AM Hewlett-PackardMarketing Headquarters crystal.bk : cryst-5.fb4Page 152 Monday, March 23, 1998 4:09 AM crystal.bk : glossary.fb4 Page 153 Monday, March 23, 1998 4:09 AM crystal.bk : glossary.fb4 Page 154 Monday, March 23, 1998 4:09 AM crystal.bk : glossary.fb4 Page 155 Monday, March 23, 1998 4:09 AM crystal.bk : glossary.fb4 Page 156 Monday, March 23, 1998 4:09 AM crystal.bk : glossary.fb4 Page 157 Monday, March 23, 1998 4:09 AM crystal.bk : glossary.fb4 Page 158 Monday, March 23, 1998 4:09 AM crystal.bk : crystal.ix Page 159 Monday, March 23, 1998 4:09 AM crystal.bk : crystal.ix Page 160 Monday, March 23, 1998 4:09 AM crystal.bk : crystal.ix Page 161 Monday, March 23, 1998 4:09 AM crystal.bk : crystal.ix Page 162 Monday, March 23, 1998 4:09 AM crystal.bk : crystal.ix Page 163 Monday, March 23, 1998 4:09 AM crystal.bk : crystal.ix Page 164 Monday, March 23, 1998 4:09 AM crystal.bk : bckmttr.fb4 Page 165 Monday, March 23, 1998 4:09 AM Regulatory Information and Warranty crystal.bk : bckmttr.fb4 Page 166 Monday, March 23, 1998 4:09 AM crystal.bk : bckmttr.fb4 Page 167 Monday, March 23, 1998 4:09 AM crystal.bk : bckmttr.fb4 Page 168 Monday, March 23, 1998 4:09 AM crystal.bk : bckmttr.fb4 Page 169 Monday, March 23, 1998 4:09 AM crystal.bk : bckmttr.fb4 Page 170 Monday, March 23, 1998 4:09 AM crystal.bk : bckmttr.fb4 Page 171 Monday, March 23, 1998 4:09 AM crystal.bk : bckmttr.fb4 Page 172 Monday, March 23, 1998 4:09 AM crystal.bk : cryst-bc.fb4Page 173 Monday, March 23, 1998 6:13 AM crystal.bk : cryst-bc.fb4Page 174 Monday, March 23, 1998 6:13 AM