IBM 21Y, 22Y, 31Y, 32Y, 41Y, 42Y - page 154

Symptom-to-FRU index 145

1962

(D riv e does not

contain a valid boot

sector)

1. Verify a bootable operating

sy stem is installed.

2. If RAID system, refer to the

Har dware Maintenance

Manual for the specific RAID

adapter.

3. Run Diagnostics

4. Hard Disk Drive

5. Cable

6. SCSI Backplane

7. System Board

2400

(Video controller

test failure)

1. Video Adapter (if installed)

2. System Board

2462 (Video

memory

confi guration error)

1. Video Adapter (if installed)

2. System Board

5962

(IDE CD-ROM

confi guration error)

1. Run Configuration/Setup

2. CD-ROM Drive

3. CD-ROM Power Cable

4. IDE Cable

5. System Board

6. Battery

8603

(Pointing Device

Error)

1. Pointing Device

2. System Board

00012000

(Processor

machine check)

1. Update BIOS

2. Replace microprocessor

00019501

(Microprocessor 1

is not func ti oning -

check VRM and

processor LEDs)

1. Micropr ocessor 1

2. System Board

00019502

(Microprocessor 2

is not func ti oning -

check VRM and

processor LEDs)

1. Micropr ocessor 2

2. System Board

00019701

(Microprocessor 1

failed BIST)

1. Mic r op ro ce ss or 1

2. System Board

00019702

(Microprocessor 2

failed BIST)

1. Mic r op ro ce ss or 2

2. System Board

3. System Board

Error

Code/Symptom FRU/Action

Contents

Main IBM Page About this manual Important safety information iv Online support IBM online addresses Contents vi Page Page General checkout 2 General information Features and specifications 4 Server features Reliability, availability, and se rviceabilit y 6 Server controls and indicators Start the server Page Page Diagnostics Diagnostic tools overview POST POST beep codes 10 POST error messages first Error logs Diagnostic programs and error messages Text me ssag es Starting the diagnostic programs 12 View ing th e test log Diagnostic error message ta bles Power checkout Recovering BIOS 14 Replacing the battery Do not: 16 Temperature checkout Diagnosing errors Troubleshooting the Ethernet controller Network connection problems 18 Et hernet controller troub lesho otin g c h a rt Tabl e 1. Ethernet troubleshooting chart Table 1. Ethernet troubleshooting chart 20 Ethernet controller messages Novel l NetWare or IntraNetWare server ODI driver m essag es Table 1 . Ethernet troubleshooting chart Page 22 Page 24 Network driver interface specification 2.01 (OS/2) driver messages Ta ble 3. NDIS 2.01 (OS/2 ) driver m e ssages for the Ethe rnet controller 26 xx Tabl e 3. NDIS 2.01 (OS/2) drive r m essages for the Ether net controller NDIS 4.0 (Windows NT) driver messa ges Table 4. NDI S (Wind ows NT) dr iver messages for the Ethernet controller Table 3. NDIS 2.01 (OS /2) driver messages for the Ethe rnet controller 28 UNIX messages Table 5. UNI X LLI driver messages for the Et hernet controller Tabl e 4. NDIS (Windows NT) driver messages for the Ethernet controller Table 5. UNIX LLI dri v er messages for the Ether net controller 30 Table 5. UNIX LLI dri v er messages for the Ethernet controller Table 5. UNIX LLI dr iver messages for t he Ethernet controller Page Configuring the server BIOS basic i nput /output system Using the Configuration/Setup Utility program Starting the Configuration/Setup Utility program Choices available from the Configuration/Setup main menu Page 36 Using passwords Pow er-o n passwor d Setting the password override switch: Using the SCSISelect utility program Starting the SCSISelect utility program Choices available from the S CSISelect menu 38 Enabled. Installing options Expanded view of the Netfinity 3500-M20 System board component locations System bo ard connector s 40 System bo ard cable conn ector s Page 42 System bo ard external por t conn ectors System bo ard switches and jumpers Before you begin Table 6 . Switches 1-8 44 Removing the side cover Removing the support bracket Working with adapters 46 Adapter considerations Installing an adapter 48 firmly Installing internal drives Internal drive bays bays 50 Preinst allation steps (all bays) Installing a drive in bays A, B, C, or D 52 In stall ing a ha rd dis k driv e in bays E , F, or G 54 Installing memory-module kits memory-module kits Page 56 Installing a microproces sor kit unpainted 58 Page 60 Completing the installation Installing the side cover Connecting externa l options I/O connector locations 62 Input/output ports Parallel port Viewing or changing the parall el-port assignments Para llel port con necto r Tabl e 7. Parallel -port connector pin-number a ssignments 13 1 25 14 Video port Table 8. Video-port connector pin-number assignments Table 7. Par allel-port c onnector pin-number assignments Keyboard port Auxiliary-dev ice (pointing device) port Table 9. Keyboard connec tor pin-numb er assign ments Table 10. Au xiliary-devi ce connector pin-number assignments Table 8. Video-port connector pin-number assignments SCSI port SCSI cabling requirements Setting SCSI IDs Table 10. Auxiliary-device conn ector pin-number assignments SCS I conn ector pin-number assignm ents Serial port s Table 11. 68-pin SCSI connector pin-n umber assi gnments 34 1 68 35 68 Viewing or changing the serial-p ort assignments Universal Serial Bus ports Table 12. Serial-port connectors pin-number assignm ents USB cables and hubs USB-port connecto rs Ethernet port Configuring the Ethernet controller Table 13. USB -port connector pin-number a ssignments 70 Fa ilover for redundant E the rn et teaming options Priority Pack et M ode: failover Teaming Mode: Page Virtual LAN Mode: 72 Et hernet po rt connect or Table 14. Ethernet RJ-45 connector pin-number assignments. Page Netfinity Manager Managing your IBM Netfinity server with Netfinity Manager 76 Netfinity Manager documentation S erv erGuid e N et finity Ap p lic a - tions Netfinity Manager system requirements Netfinity Manager for OS/2 system requirements 78 Netfinity Ma nager for Windows 95 and Windows 98 syst em requirements Netfinity Manager for Window s NT system requirem ents 80 Starting the Netfinity Manager installation program S erv erGuid e N et f in ity App lic ations Cl ie nt S er vi ce s for Net finity Mana ger Users Guide Page 82 Advanced Sys- tem Management Information Page 84 must the users 86 Netfinity Manager database s upport DB2 database support 88 DB 2 In st al lat io n G ui de d Installing and configu ring the database Instal ling the database on OS/2: Activating the database Granting and revoking database privileges tablename privilegecode 90 Database privile ges on OS/2 systems: Catalogi ng the da tabase in the mana ging system : Deleting the database Deleti ng the dat abase on OS/2: Netfinity Manager CD-ROM Lotus Notes database support 92 Notes Administrators Gu ide Installing the database Browsing the Netfinity Manager Lotus Notes database ODBC database support 94 or ODBC database configuration Creating the Netfinity Manager tables 96 Suppo rted and certified databases Table 15. Supported Net finit y Databases for Windows. Reference by operating sy stem and datab ase client 98 Table 16. Supported Netfinity Databases for OS/2. Reference by oper ati ng system and database client Ta ble 15. Supported Netfinity Databases fo r Wind ows. Starting Netfinity Manager Read Me First Table 16. Supported Netfinity Databases for OS/2. Reference by operati ng system and database client 100 Netfinity Manager Service Manager Netfinity Manager service descriptions Netfinit y Manager Us ers Guide Alert Manager Alert on LAN configuration Capacity Management Cluster Manager 102 Critical File Monitor DMI Browser ECC Memory Setup Event Scheduler File Transfer Rem ote Session Rem ote System Manager must Rem ote Workstation Control Scre en View Service C o nf ig uratio n Ma n a ger Softw are Invento ry System Di agnostics Man age r System I nformation Tool System M on itor Delaying Netfinity Manager startup on OS/ 2 syste ms 106 Getting more infor mation a bout Netfinit y Manager Page 108 Installation options Automated installation drive+path+filename drive+path ChangeConfig Customized installat ion 110 Option Name Dll-entrypoint Page Page FRU information (service only) To p co ver 114 Bezel assembly Nameplate Main bezel 116 Power/LED card 118 Adapter card guide Fan assembly, 92 mm 120 Fan assembly, rear 122 Fan, hard disk drive Floppy disk drive 124 CD-ROM drive Page 126 Power supply Pl an ar wit h heats i nk s 128 Symptom-to-F RU index Be ep sympto ms 130 Page 132 No beep symptoms Diagnostic error codes 195 000 XXX 134 Page 136 Page Error symptoms 138 Page 140 Net f in it y S et up and Installation CD Netfinity Setup and Installation your Operating System Installation POST error codes Operating System Installation Netfinity Setup and Installation your 142 Page 144 Page 146 xxxxyyyy yyyy xxxx ServeRAID Undetermined problems 148 Parts listing 150 System Page Keyboards 152 Power cords Page Related service information Safety information General safety 156 El ectric al safety Nev er assume check Safety inspection guide 158 Handling electrostatic discharge- sen sitiv e d evices Grounding requirements Safety notices (multi-lingua l translations) 160 Net- finity Server Library Do not: 162 Page 164 Netfi nity Serve r Library Page 166 Page Page Page Page Page Page Page Page Page 176 Ne tfi ni ty Serve r Page 178 Page 180 Netfinity Server-Bibliothek Page 182 Page 184 Netfinity Server Library Page 186 Page Page Page Page Biblioteca del servidor Netfinity 192 Page 194 Send us your comments! 196 Problem determination tips Notices Trademarks