Installation, User’s and Maintenance Guide
Page
 Installation, User’s and Maintenance Guide
 Sixth Edition November Copyright IBM Corporation
 Contents
 Installing the storage subsystem
Cabling the storage subsystem
 Operating the storage subsystem
 Appendix B. Rack mounting template
Hardware maintenance
Replacing components
Appendix D. Additional DS4000 documentation
 Contents
Page
 Figures
Page
 Figures
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 Tables
Xiii
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 Safety
Statement
 To Connect To Disconnect
 Use safe practices when lifting
Page
 Safety
 Cable Warning
 About this document
Who should read this document
How this document is organized
 DS4000 Storage Subsystem installation tasks General overview
Installation task Where to find information or procedures
 DS4000 EXP100 Storage Expansion Unit Installation, User’s
 DS4000 Storage Manager Installation and Host Guide for
 Storage Partitioning and general premium features
Copy Services premium features
FC/SATA Intermix premium feature
Information
 Getting information, help, and service
Using the documentation
Before you call
 Finding DS4000 readme files
Web sites
 Software service and support
Hardware service and support
 How to send your comments
Fire suppression systems
Mail
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 Introduction
Overview
 Models
 Fibre channel defined
Inventory checklist
Operating system support
Sata defined
 Software and documentation
 Product updates and support notifications
Best practices guidelines
 Storage subsystem components
 Enhanced Disk Drive Modules E-DDMs
DS4700 Express hot-swap drive bays
 Connectors, switch, and enclosure ID
Controllers
 Introduction
 Number Description
 Setting up IP addresses for DS4000 storage controllers
Subnet Mask
 AC power supply and fan units
 Power supply and fan unit a
 DC power supply and fan units
Power supply and fan unit and airflow
 DC power supply and fan unit
 DC power connector A21
 Battery units
 Battery unit Description of Figure
 SFP modules
Telco bezel
 Software and hardware compatibility and upgrades
Bezel
 Software and firmware support code upgrades
Determining firmware levels
 Area requirements
Specifications
Dimensions
To obtain the controller firmware version
 Unit Weight
Weight
Shipping dimensions
Height Width Depth 45.7 cm 18.0 62.6 cm 24.5 80.7 cm 31.75
 Environmental requirements and specifications
Temperature and humidity
Condition Parameter Requirement
 Environment
Altitude
Airflow and heat dissipation
Altitude
 Electrical requirements
Shock and vibration requirements
Acoustic noise
 Low Range High Range
 Heat output, airflow, and cooling
 T42 racks
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 Installing the storage subsystem
Installation overview
 Serial number Machine type Model number
 Handling static-sensitive devices
 Preparing for installation
 Tools and hardware required
Preparing the site
 Installing the support rails
Preparing the rack cabinet
 DS4700
 Rear
 Installing the storage subsystem
 Installing the DS4700 Express
Removing the CRUs
 Removing a controller
 Removing an ac power supply and fan unit
Removing and replacing a controller
 Removing a dc power supply and fan unit
Removing a power supply and fan unit
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 Removing a dc power supply and fan unit
Removing an E-DDM
 Removing a E-DDM CRU
 Installing the DS4700 Express
 Replacing the components
Replacing a controller
 Replacing an ac power supply and fan unit
 Replacing a dc power supply and fan unit
Replacing a power supply and fan unit
 Installing the storage subsystem
 Replacing a dc power supply and fan unit
Replacing an E-DDM
 Installing a Telco bezel
Replacing an E-DDM
 Installing a Telco bezel
 Enclosure ID settings
Cabling the storage subsystem
 Fibre-channel loop and ID settings
Working with SFPs and fiber-optic cables
 Handling fibre-optic cables
 Installing SFP modules
 Cabling the storage subsystem
 Removing SFP modules
SFP module and protective cap
 Using LC-LC fibre-channel cables
Unlocking the SFP module latch plastic variety
 Connecting an LC-LC cable to an SFP module
LC-LC fibre-channel cable
 Removing fiber-optic cable protective caps
 Using LC-SC fibre-channel cable adapters
Removing an LC-LC fibre-channel cable
 Connecting an LC-SC cable adapter to a device
LC-SC fibre-channel cable adapter
 Removing an LC-LC cable from an LC-SC cable adapter
Removing the LC-SC cable adapter protective caps
 Replace the protective caps on the cable ends
 Redundant drive channel pair
 DS4700
 DS4700 Express Storage Subsystem drive cabling topologies
 Controller a Controller B
 One DS4700 Express and one storage expansion enclosure
One DS4700 Express and two storage expansion enclosures
 Controller B Left ESM Right ESM
 One DS4700 Express and three storage expansion enclosures
One DS4700 Express and four storage expansion enclosures
 Left ESM Right ESM
 Ds470058
 Controller B Left ESM Right ESM
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 DS4000 storage subsystem. shows the location of the ports
 Storage expansion enclosures ESM ports
 DS4700 EXP100
 Ds470052
 Ds470053
 Ds470054
 DS4700 EXP100
 Ds470052
 Ds470053
 Ds470054
 DS4000 Storage Subsystem
 Ds470038
 Ds470055
 Ds470056
 Ds470057
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 DS4700 Express Storage Subsystem
 DS4000 Storage Subsystem
 Storage expansion enclosure settings
Fibre channel loop and ID settings
DS4000 storage expansion enclosure ID settings
 Enclosure ID of storage expansion enclosures in a
Redundant drive channel
Enclosure
 Total number
 Connecting secondary interface cables
Ethernet and serial port locations on DS4700 Express model
 Configuring the storage subsystem
Storage subsystem management methods
 Host-agent in-band management method
Direct out-of-band management method
 Cabling the storage subsystem
 Connecting hosts to the DS4700 Express
Direct out-of-band managed storage subsystems
 Controller a Controller B Host Ports
 Cabling diagram for two redundant host connections
 Fibre channel host loop configurations
Fibre channel connections
 Redundant host and drive loops
 Example of a single SAN fabric configuration
 Installing the storage subsystem configuration
Example of two storage subsystems in a dual SAN environment
 Cabling the ac power supply for ac models
Cabling the dc power supply for dc models
 Single-level redundant dc cabling
 Dual-level redundant dc cabling
On page 114 illustrates dual-level cabling
 Ds470093
 DC power source
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 Operating the storage subsystem
Performing the DS4000 Health Check process
 Web pages
Hardware responsibilities
 Powering on the storage subsystem
Turning on the storage subsystem
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 Installing the DS4000 Storage Manager client
 Monitoring status through software
 Operating the storage subsystem
 Firmware updates
Troubleshooting the storage subsystem
 Checking the LEDs
 Normal Status Problem Status
AC power supply and fan unit LEDs
DC power supply and fan unit LEDs
Number
 DC power supply and fan unit LEDs
Front LEDs
 Battery unit LEDs
LED
 Battery unit LEDs
Controller LEDs
 10 11 12
 Rear controller LEDs, controls, and connectors
 Seven-segment numeric display LEDs
Definition
 Powering off the storage subsystem
Storage Manager
Value Controller State Description View
 Turning off the storage subsystem
 Power-off overview
 Performing an emergency shutdown
 Restoring power after an unexpected shutdown
 Recovering from an overheated power supply and fan unit
 Operating the storage subsystem
 Cache memory and cache battery
 Cache memory
Cache Active LEDs Description of Figure
 Subsystem cache battery
 Shows the location of the Battery LEDs
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 Service Action Allowed Status LED
Replacing components
 Replacing a controller
 Plastic tab Protective cap 10o SFP module
 Removing a controller from the DS4700 Express
 Installing a controller
 Removing and replacing a bezel
Removing and replacing a bezel
 Replacing a filter and filter retainer
Working with hot-swap E-DDMs
DDM CRUs
 LED state Descriptions
 Installing hot-swap E-DDMs
 Hot-swap E-DDM LEDs
 Replacing hot-swap E-DDMs
 Replacing multiple E-DDMs
Replacing all the E-DDMs at the same time
Replacing the E-DDMs one at a time
 Replacing all E-DDMs at the same time
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 Replacing the E-DDMs one at a time
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 Verifying the Link Rate setting
 Data transfer rates for drive modules
 Link rate LEDs
 Replacing an ac power supply and fan unit
 Statement
 Statement
 To Connect To Disconnect
 Replacing a power supply and fan unit
 Replacing a dc power supply and fan unit
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 Replacing components
 To Connect To Disconnect
 Replacing components
 Replacing a dc power supply and fan unit
 Replacing a battery unit
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 Replacing an SFP module
 Bypass LED and Fault LED are off Go to step
Replacing a midplane
 Replacing components
 Front cage frame screw locations
 Screws
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 Hardware maintenance
Solving problems
General checkout
 Symptom-to-FRU index
 CRU
 SFP
 Replace the RAID controllers
 Parts listing
 Index DS4700 Express Storage Subsystem
FRU P/N
 FRU P/N
 Appendix A. Records
Identification numbers
 Storage subsystem and controller information record
 Sample information record
 Installed device records
 Appendix B. Rack mounting template
 DS4700
 Appendix B. Rack mounting template
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 Appendix C. Power cords
199
 IBM power cords
 Appendix C. Power cords
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 Appendix D. Additional DS4000 documentation
DS4000 Storage Manager Version 10 library
 DS4800 Storage Subsystem library
 DS4700 Storage Subsystem library
 DS4500 Storage Subsystem library
 DS4400 Storage Subsystem library
 DS4300 Storage Subsystem library
 DS4200 Express Storage Subsystem library
 DS4100 Storage Subsystem library
 DS4000 Storage Expansion Enclosure documents
 Other DS4000 and DS4000-related documents
 Appendix E. Accessibility
Short cut
Action
 Short cut Action
 Trademarks
215
 Important notes
 Particulate contamination
Documentation format
Contaminant Limits
 Industry Canada Class a emission compliance statement
Avis de conformité à la réglementation dIndustrie Canada
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 Korean Communications Commission KCC Class a Statement
 Glossary
See also
Abstract Windowing Toolkit AWT. a Java graphical
 Auto-volume transfer/auto-disk transfer AVT/ADT
Data striping. See striping
 Automatic ESM firmware synchronization. When
Expansion port Eport. a port that connects
Fibre Channel Arbitrated Loop FC-AL. See
 Host computer. See host
 JRE. See Java Runtime Environment
 ODM. See Object Data Manager
Peripheral component interconnect local bus PCI
 RAM. See random-access memory
RAID set. See array
 Simple Network Management Protocol SNMP.
SLport. See segmented loop port
 Terminate and stay resident program TSR
Transmission Control Protocol/Internet Protocol
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 Index
231
 DDM
 Fibre channel Connections
 Link rate setting, verifying
 SFP modules Described Replacing
 Web sites
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 Part Number 94Y8472