Note: If you ordered additional premium features or entitlements, the premium features activation or entitlement kits may also be shipped inside the box.

If an item is missing or damaged, contact your IBM reseller or your IBM marketing representative.

A rack mounting template and instructions for installing the support rails and the storage subsystem are provided in “Installing the support rails” on page 36.

To connect your DS4700 Express to other devices, use the following options:

vIBM SFP module

vIBM LC-LC fibre-channel cable

vIBM LC-SC fibre-channel cable (for host-side connections only)

Note: You must order these options separately.

Product updates and support notifications

Be sure to download the latest versions of the DS4000 Storage Manager host software, DS4000 storage subsystem controller firmware, DS4000 drive expansion enclosure ESM firmware, and drive firmware at the time of the initial installation and when product updates become available.

Important

Keep your system up to date with the latest firmware and other product updates by subscribing to receive support notifications.

For more information about support notifications or the My Support feature, including instructions on how to register, see the following IBM Support Web page:

www.ibm.com/systems/support/storage/subscribe/moreinfo.html

You can also check the Stay Informed section of the IBM Disk Support Web site:

www.ibm.com/servers/storage/support/disk/index.html

Best practices guidelines

To ensure optimal operation of your system, always follow these best practices guidelines:

vEnsure that your system is in an optimal state before you shut it down. Never turn the power off if any Needs Attention LED is lit; be sure to resolve any error conditions before you shut down the system.

vBack up the data on your storage drives periodically.

vTo maintain power redundancy, plug the DS4700 Express right and left power supply and fan units into two independent external power circuits through ac power distribution units inside a rack cabinet or directly into external receptacles. Similarly, the right and left power supplies of the DS4000 storage expansion enclosures attached to the DS4700 Express should be plugged into the same two independent external power circuits as the DS4700 Express. This ensures that the DS4700 Express and all its attached storage expansion enclosures will have power in the event that only one power circuit is available. In addition,

Chapter 1. Introduction 5

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IBM DS4700 manual Product updates and support notifications, Best practices guidelines