Installation, User’s and Maintenance Guide
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 Installation, User’s and Maintenance Guide
 Sixth Edition November Copyright IBM Corporation
 Contents
 Cabling the storage subsystem
Installing the storage subsystem
 Operating the storage subsystem
 Replacing components
Hardware maintenance
Appendix B. Rack mounting template
Appendix D. Additional DS4000 documentation
 Contents
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 Figures
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 Figures
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 Xiii
Tables
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 Statement
Safety
 To Connect To Disconnect
 Use safe practices when lifting
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 Safety
 Cable Warning
 How this document is organized
About this document
Who should read this document
 Installation task Where to find information or procedures
DS4000 Storage Subsystem installation tasks General overview
 DS4000 EXP100 Storage Expansion Unit Installation, User’s
 DS4000 Storage Manager Installation and Host Guide for
 FC/SATA Intermix premium feature
Copy Services premium features
Storage Partitioning and general premium features
Information
 Before you call
Getting information, help, and service
Using the documentation
 Web sites
Finding DS4000 readme files
 Hardware service and support
Software service and support
 Mail
How to send your comments
Fire suppression systems
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 Overview
Introduction
 Models
 Operating system support
Inventory checklist
Fibre channel defined
Sata defined
 Software and documentation
 Best practices guidelines
Product updates and support notifications
 Storage subsystem components
 DS4700 Express hot-swap drive bays
Enhanced Disk Drive Modules E-DDMs
 Controllers
Connectors, switch, and enclosure ID
 Introduction
 Number Description
 Subnet Mask
Setting up IP addresses for DS4000 storage controllers
 AC power supply and fan units
 Power supply and fan unit a
 Power supply and fan unit and airflow
DC power supply and fan units
 DC power supply and fan unit
 DC power connector A21
 Battery units
 Battery unit Description of Figure
 Telco bezel
SFP modules
 Bezel
Software and hardware compatibility and upgrades
 Determining firmware levels
Software and firmware support code upgrades
 Dimensions
Specifications
Area requirements
To obtain the controller firmware version
 Shipping dimensions
Weight
Unit Weight
Height Width Depth 45.7 cm 18.0 62.6 cm 24.5 80.7 cm 31.75
 Condition Parameter Requirement
Environmental requirements and specifications
Temperature and humidity
 Airflow and heat dissipation
Altitude
Environment
Altitude
 Acoustic noise
Electrical requirements
Shock and vibration requirements
 Low Range High Range
 Heat output, airflow, and cooling
 T42 racks
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 Installation overview
Installing the storage subsystem
 Serial number Machine type Model number
 Handling static-sensitive devices
 Preparing for installation
 Preparing the site
Tools and hardware required
 Preparing the rack cabinet
Installing the support rails
 DS4700
 Rear
 Installing the storage subsystem
 Removing the CRUs
Installing the DS4700 Express
 Removing a controller
 Removing and replacing a controller
Removing an ac power supply and fan unit
 Removing a power supply and fan unit
Removing a dc power supply and fan unit
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 Removing an E-DDM
Removing a dc power supply and fan unit
 Removing a E-DDM CRU
 Installing the DS4700 Express
 Replacing a controller
Replacing the components
 Replacing an ac power supply and fan unit
 Replacing a power supply and fan unit
Replacing a dc power supply and fan unit
 Installing the storage subsystem
 Replacing an E-DDM
Replacing a dc power supply and fan unit
 Replacing an E-DDM
Installing a Telco bezel
 Installing a Telco bezel
 Cabling the storage subsystem
Enclosure ID settings
 Working with SFPs and fiber-optic cables
Fibre-channel loop and ID settings
 Handling fibre-optic cables
 Installing SFP modules
 Cabling the storage subsystem
 SFP module and protective cap
Removing SFP modules
 Unlocking the SFP module latch plastic variety
Using LC-LC fibre-channel cables
 LC-LC fibre-channel cable
Connecting an LC-LC cable to an SFP module
 Removing fiber-optic cable protective caps
 Removing an LC-LC fibre-channel cable
Using LC-SC fibre-channel cable adapters
 LC-SC fibre-channel cable adapter
Connecting an LC-SC cable adapter to a device
 Removing the LC-SC cable adapter protective caps
Removing an LC-LC cable from an LC-SC cable adapter
 Replace the protective caps on the cable ends
 Redundant drive channel pair
 DS4700
 DS4700 Express Storage Subsystem drive cabling topologies
 Controller a Controller B
 One DS4700 Express and two storage expansion enclosures
One DS4700 Express and one storage expansion enclosure
 Controller B Left ESM Right ESM
 One DS4700 Express and four storage expansion enclosures
One DS4700 Express and three storage expansion enclosures
 Left ESM Right ESM
 Ds470058
 Controller B Left ESM Right ESM
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 DS4000 storage subsystem. shows the location of the ports
 Storage expansion enclosures ESM ports
 DS4700 EXP100
 Ds470052
 Ds470053
 Ds470054
 DS4700 EXP100
 Ds470052
 Ds470053
 Ds470054
 DS4000 Storage Subsystem
 Ds470038
 Ds470055
 Ds470056
 Ds470057
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 DS4700 Express Storage Subsystem
 DS4000 Storage Subsystem
 DS4000 storage expansion enclosure ID settings
Storage expansion enclosure settings
Fibre channel loop and ID settings
 Enclosure
Enclosure ID of storage expansion enclosures in a
Redundant drive channel
 Total number
 Ethernet and serial port locations on DS4700 Express model
Connecting secondary interface cables
 Storage subsystem management methods
Configuring the storage subsystem
 Direct out-of-band management method
Host-agent in-band management method
 Cabling the storage subsystem
 Direct out-of-band managed storage subsystems
Connecting hosts to the DS4700 Express
 Controller a Controller B Host Ports
 Cabling diagram for two redundant host connections
 Fibre channel connections
Fibre channel host loop configurations
 Redundant host and drive loops
 Example of a single SAN fabric configuration
 Example of two storage subsystems in a dual SAN environment
Installing the storage subsystem configuration
 Cabling the dc power supply for dc models
Cabling the ac power supply for ac models
 Single-level redundant dc cabling
 On page 114 illustrates dual-level cabling
Dual-level redundant dc cabling
 Ds470093
 DC power source
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 Performing the DS4000 Health Check process
Operating the storage subsystem
 Hardware responsibilities
Web pages
 Turning on the storage subsystem
Powering on the storage subsystem
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 Installing the DS4000 Storage Manager client
 Monitoring status through software
 Operating the storage subsystem
 Troubleshooting the storage subsystem
Firmware updates
 Checking the LEDs
 DC power supply and fan unit LEDs
AC power supply and fan unit LEDs
Normal Status Problem Status
Number
 Front LEDs
DC power supply and fan unit LEDs
 LED
Battery unit LEDs
 Controller LEDs
Battery unit LEDs
 10 11 12
 Rear controller LEDs, controls, and connectors
 Definition
Seven-segment numeric display LEDs
 Value Controller State Description View
Powering off the storage subsystem
Storage Manager
 Turning off the storage subsystem
 Power-off overview
 Performing an emergency shutdown
 Restoring power after an unexpected shutdown
 Recovering from an overheated power supply and fan unit
 Operating the storage subsystem
 Cache memory and cache battery
 Cache Active LEDs Description of Figure
Cache memory
 Subsystem cache battery
 Shows the location of the Battery LEDs
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 Replacing components
Service Action Allowed Status LED
 Replacing a controller
 Plastic tab Protective cap 10o SFP module
 Removing a controller from the DS4700 Express
 Installing a controller
 Removing and replacing a bezel
Removing and replacing a bezel
 DDM CRUs
Replacing a filter and filter retainer
Working with hot-swap E-DDMs
 LED state Descriptions
 Installing hot-swap E-DDMs
 Hot-swap E-DDM LEDs
 Replacing hot-swap E-DDMs
 Replacing the E-DDMs one at a time
Replacing multiple E-DDMs
Replacing all the E-DDMs at the same time
 Replacing all E-DDMs at the same time
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 Replacing the E-DDMs one at a time
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 Verifying the Link Rate setting
 Data transfer rates for drive modules
 Link rate LEDs
 Replacing an ac power supply and fan unit
 Statement
 Statement
 To Connect To Disconnect
 Replacing a power supply and fan unit
 Replacing a dc power supply and fan unit
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 Replacing components
 To Connect To Disconnect
 Replacing components
 Replacing a dc power supply and fan unit
 Replacing a battery unit
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 Replacing an SFP module
 Replacing a midplane
Bypass LED and Fault LED are off Go to step
 Replacing components
 Front cage frame screw locations
 Screws
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 General checkout
Hardware maintenance
Solving problems
 Symptom-to-FRU index
 CRU
 SFP
 Replace the RAID controllers
 Parts listing
 FRU P/N
Index DS4700 Express Storage Subsystem
 FRU P/N
 Identification numbers
Appendix A. Records
 Storage subsystem and controller information record
 Sample information record
 Installed device records
 Appendix B. Rack mounting template
 DS4700
 Appendix B. Rack mounting template
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 199
Appendix C. Power cords
 IBM power cords
 Appendix C. Power cords
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 DS4000 Storage Manager Version 10 library
Appendix D. Additional DS4000 documentation
 DS4800 Storage Subsystem library
 DS4700 Storage Subsystem library
 DS4500 Storage Subsystem library
 DS4400 Storage Subsystem library
 DS4300 Storage Subsystem library
 DS4200 Express Storage Subsystem library
 DS4100 Storage Subsystem library
 DS4000 Storage Expansion Enclosure documents
 Other DS4000 and DS4000-related documents
 Action
Appendix E. Accessibility
Short cut
 Short cut Action
 215
Trademarks
 Important notes
 Contaminant Limits
Particulate contamination
Documentation format
 Avis de conformité à la réglementation dIndustrie Canada
Industry Canada Class a emission compliance statement
Page
 Korean Communications Commission KCC Class a Statement
 Abstract Windowing Toolkit AWT. a Java graphical
Glossary
See also
 Data striping. See striping
Auto-volume transfer/auto-disk transfer AVT/ADT
 Fibre Channel Arbitrated Loop FC-AL. See
Automatic ESM firmware synchronization. When
Expansion port Eport. a port that connects
 Host computer. See host
 JRE. See Java Runtime Environment
 Peripheral component interconnect local bus PCI
ODM. See Object Data Manager
 RAID set. See array
RAM. See random-access memory
 SLport. See segmented loop port
Simple Network Management Protocol SNMP.
 Transmission Control Protocol/Internet Protocol
Terminate and stay resident program TSR
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 231
Index
 DDM
 Fibre channel Connections
 Link rate setting, verifying
 SFP modules Described Replacing
 Web sites
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 Part Number 94Y8472