Preface
IBM® SPSS® Statistics is a comprehensive system for analyzing data. The Complex Samples optional
About SPSS Inc., an IBM Company
SPSS Inc., an IBM Company, is a leading global provider of predictive analytic software and solutions. The company’s complete portfolio of products — data collection, statistics, modeling and deployment — captures people’s attitudes and opinions, predicts outcomes of future customer interactions, and then acts on these insights by embedding analytics into business processes. SPSS Inc. solutions address interconnected business objectives across an entire organization by focusing on the convergence of analytics, IT architecture, and business processes. Commercial, government, and academic customers worldwide rely on SPSS Inc. technology as a competitive advantage in attracting, retaining, and growing customers, while reducing fraud and mitigating risk. SPSS Inc. was acquired by IBM in October 2009. For more information, visit http://www.spss.com.
Technical support
Technical support is available to maintenance customers. Customers may contact Technical Support for assistance in using SPSS Inc. products or for installation help for one of the supported hardware environments. To reach Technical Support, see the SPSS Inc. web site at http://support.spss.com or find your local office via the web site at http://support.spss.com/default.asp?refpage=contactus.asp. Be prepared to identify yourself, your organization, and your support agreement when requesting assistance.
Customer Service
If you have any questions concerning your shipment or account, contact your local office, listed on the Web site at http://www.spss.com/worldwide. Please have your serial number ready for identification.
Training Seminars
SPSS Inc. provides both public and onsite training seminars. All seminars feature
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