Troubleshooting | Intel 10/100 guide

sys-stat

4 Troubleshooting

If you have problems with your Intel Express 10/100 Fast Ethernet Switch, use this chapter to help identify the problem and find a possible solution.

If you can’t find information in this chapter about the problem you’re having, get the following information:

•The serial number of the Express 10/100 Switch printed on the back side of the switch.

•The firmware revision number displayed by the Console Manager

message.

•The configuration of the equipment connected to the switch.

•The sequence of events leading up to your problem.

•Actions you have already taken.

If you call Intel Customer Support, you have 90 days of free support after your first call. Thereafter, Intel offers several Intel Support Service options. See the inside back cover for more information.

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Intel 10/100 manual Troubleshooting

Contents

User Guide First edition Contents Chapter Troubleshooting Next steps Optional Connect the network devices to the switchCheck the LEDs for power and links Baud Data bits No parity Stop bit Xon/Xoff flow control Press Eand log into the Console Manager Topology Overview Installation and Setup Intel Express 10/100 Fast Ethernet Switch Xmt Using the SwitchPort status LEDs Rcv Management status LEDs Link Fiber optic requirements Cabling RequirementsUTP requirements Straight-through vs. crossover cables NIC RJ-45 MDI Determining which cable to use Typical Configurations Configuring the mixed 10 Mbps workgroup environment Configuration guidelines A P T E R 1 Intel Express 10/100 Fast Ethernet Switch Full duplex and flow control between Express 10/100 switches One repeater hop for Repeater count limitationsGeneral rule for Configuring Accessing the Console Manager Accessing the Console Manager remotely Means you can type one of the following Using the Console ManagerEntering commands Vlan Console Manager command groups Procedures using this diagram Sample Console Manager Session To configure the Snmp agent Configuring the Snmp agent for IPCommands used Set the IP configuration. Type the command Recommended environments Configuring a port for full duplexTo configure a port for full duplex Creating Virtual LANs VLANs To create an Svlan Create the two SVLANs. Type the commands To create a VBD Monitoring traffic To check traffic on a port Detecting congested segments Detecting faulty adapters or hub portsDetecting bad or poor quality cable Detecting speed mismatches Statistic Definitions Configuring and Managing the Switch Group to display commands relevant to that group Reference System Commands Console Command-line SummaryConsole Commands IP Commands Snmp Commands Switching Database Commands Virtual LAN Vlan Commands Spanning Tree Commands Port Configuration Commands Switching Statistics Commands Banner Console CommandsHelp-kbd Logout Sys-stat System CommandsSet-passwd Get-stst-level Warm-resetCold-reset Set-stst-level Get-sw-file Init-nvramSet-line-slip Set-sw-file Set-tftp-srvr Set-rsw-fileGet-tftp-srvr Sw-dnld IP Commands IP configuration Set-ip Get-bootpSet-bootp Set-ip-conf Set-slip-conf Get-slip-confSet-slip Get-gatew Ping-stop Ping CommandsPing Stops the active ping process. You can also press cC Add-arp-entry Address Resolution Protocol ARP CommandsGet-arp-tbl Del-arp-entry Get-comm Snmp CommandsSnmp community strings Set-comm Set-auth Snmp trap message commandsGet-auth Get-traps Del-trap Switching Database CommandsAdd-trap Removes a station from the trap table Database control commands Get-lt-entry Get-lt-16 FF-FF-FF-FF-FF-FF Del-lt-addr Find-lt-addrDel-lt-entry Add-lt-entry Set-lt-age Custom filteringGet-lt-age Get-lt-filter Add-cf-entry Get-nv-cftbl Vlan CommandsDel-cf-entry Displays the custom filter table stored in Nvram Get-con-matrix Get-vbc-matrix Get-vbc-tbl Set-vbc-domainDel-vbc-domain Set-sec-vlan Set-mon-port Get-svlan-tblDisplays the table of defined SVLANs Monitor Spanning Tree Commands Example Get-st-bcfg Get-stpSet-stp Displays the spanning tree state for all ports Get-st-pcfgGet-st-syscfg Set-br-hellot Set-br-prioSet-br-maxage Set-prt-enb Set-br-fwdelSet-prt-prio Set-prt-pcost Displays the current port configuration Port Configuration CommandsUse these commands to configure and display port settings Get-port-cfg Set-speed-sel Statistics CommandsSet-port-dplex Set-port-fctrl Get-eth-cnt Get-colls-cnt Displays the Rmon statistics packet size histogram for port Get-rmon-cntGet-sdist-cnt Get-br-cnt 2905033 Bytes Received Get-mgm-brcnt Troubleshooting General Problems Flow Control Problems Troubleshooting Intel Express 10/100 Fast Ethernet Switch Default Configuration System Console Manager Not installed see Accessories on nextPorts Spanning tree Accessories SpecificationsFeatures Status Indicators per port Connector Interfaces General IndicatorsBoot and Configuration Maximum Cabling Distances Electromagnetic Emissions and Safety Agency Approval Electrical SpecificationsPower Cord Specifications AC line frequency 47Hz-63Hz Fuse 100-120V/4A 200-240V/2A Snmp and MIB Support Limited Hardware Warranty Limited Hardware Warranty Europe only Avertissement Warnung Index Displaying current state, 44 enabling or disabling Database, switching Get-authcommandGet-bootpcommand Control commands Get-stpcommand Get-port-cfgcommand, 22Get-slipcommand Get-trapscommand Set-commcommand MIB Xmt Transmit LED Set-slipcommandSet-stpcommand World Wide Web & Internet FTP Intel BBS Troubleshooting Software updates Installation notesHow to access