Troubleshooting & Maintenance

JBL Performance

TROUBLESHOOTING

The AV1 does not power on.

1.Attempt to power on the AV1 with the front panel Standby button and remote control On button.

2.Make sure the rear panel power switch is set to the c (“on”) position.

3.Examine the power cord to ensure a good connection between the rear panel AC input connector and the wall outlet.

4.Check the electrical circuit and breaker.

The remote control does not work.

1.Make sure the front panel IR receiver window shown on page 2-3 is not obstructed. The remote control must be in line-of- sight with the receiver for proper operation. See “Operation Considerations” on page 2-6for more information.

2.Make sure the remote control batteries are correctly inserted with the proper polarity. See “Remote Control Battery Installa- tion” on page 1-5for battery installation instructions.

The AV1 is powered on, but there is no audio.

1.Examine the audio cables to ensure a good connection to the associated amplifier.

2.Make sure volume level is audible. Volume level can be increased with the front panel volume knob or the remote con- trol VOL and buttons.

3.Make sure audio has not been muted. The message “MUTE ON” or “FULL MUTE ON” will appear on the on-screen and

front panel displays when audio has been muted. To deactivate mute, press the front panel or remote control Mute button or use the front panel volume knob or the remote control VOL and buttons to adjust volume level.

4.Check the INPUT SETUP menu DIGITAL IN and ANALOG IN parameters to ensure the appropriate audio connector is assigned to the selected input. See“Assigning Audio & Video Input Connec- tors” on page 3-6for more information.

5.Make sure the AV1 is receiving an audio signal. To do this, fol- low the instructions that begin on page 2-18 to open the STA- TUS menu for the current input source.

6.Make sure all associated power amplifiers are powered on.

Dialog sounds muffled.

If the speaker setup does not include a center speaker, make sure a custom – as opposed to a THX – speaker setup is selected. Then, make sure the CUSTOM SETUP menu CENTER parameter is set to NONE. See“CENTER” on page 3-36 for more information

A humming sound is present in the audio.

1.If a cable TV connection is present, disconnect the cable from the wall outlet. If this eliminates the humming sound, a ground loop isolation device is required. Contact your dealer or the cable provider for assistance.

2.Disconnect components one at a time to isolate the problem. Once the problem is identified, make sure the associated com- ponent is properly grounded and connected to the same elec- trical circuit as the AV1.

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JBL AV1 manual Troubleshooting

AV1 specifications

The JBL AV1 is a cutting-edge audio-visual receiver designed to elevate your home theater experience. With a remarkable blend of innovative technologies, versatile connectivity options, and user-friendly features, the AV1 caters to both audiophiles and casual listeners alike.

At the heart of the JBL AV1 is its impressive sound processing capabilities. It supports the latest audio formats, including Dolby Atmos and DTS:X, creating a three-dimensional sound environment that immerses you in your favorite movies, shows, and music. The advanced sound calibration technology analyzes your room's acoustics and optimally adjusts the system's settings, ensuring you receive the best audio experience possible, no matter the room layout.

One of the standout features of the JBL AV1 is its extensive connectivity options. It offers multiple HDMI inputs with support for 4K and 8K video resolution, allowing you to connect various devices such as gaming consoles, Blu-ray players, and streaming devices. The receiver also includes HDMI eARC support, which simplifies the connection between your TV and audio system, enabling high-quality audio transmission without additional cables.

In addition to HDMI connectivity, the JBL AV1 provides options for wireless streaming. With built-in Wi-Fi and Bluetooth capabilities, you can easily stream music from your smartphone, tablet, or any compatible device. The receiver also supports popular streaming platforms like Spotify, Amazon Music, and AirPlay, allowing for seamless access to your favorite playlists and podcasts.

The JBL AV1 excels in user experience, featuring an intuitive touchscreen interface that simplifies navigation through settings and options. Furthermore, the receiver supports voice control through virtual assistants like Amazon Alexa and Google Assistant, giving users the ability to control their audio experience hands-free.

Lastly, the build quality of the JBL AV1 is noteworthy. It boasts a sleek and modern design, with a robust chassis that minimizes vibrations and enhances sound clarity. The receiver is engineered to deliver reliable performance over time, making it a worthy addition to any home entertainment setup.

Overall, the JBL AV1 combines state-of-the-art audio technology, versatile connectivity options, and an elegant design, making it an exceptional choice for anyone looking to enhance their audio-visual experience.