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HASSLE-FREE REPLACEMENT WARRANTY – 50 UNITED STATES AND DISTRICT OF COLUMBIA
We’re so confident the quality of
our products meets the exacting
standards of KitchenAid that, if your
stand mixer should fail within the
first year of ownership, KitchenAid
will arrange to deliver an identical
or comparable replacement to your
door free of charge and arrange
to have your original stand mixer
returned to us. Your replacement
unit will also be covered by our one
year limited warranty. Please follow
these instructions to receive this
high-quality service.
If your KitchenAid® stand mixer
should fail within the first year of
ownership, simply call our toll-free
Customer Satisfaction Center at
1-800-541-6390 Monday through
Friday, 8 a.m. to 8 p.m. (Eastern
Time), or Saturday, 10 a.m. to 5 p.m.
Give the consultant your complete
shipping address. (No P.O. Box
numbers, please.)
When you receive your replacement
stand mixer, use the carton and
packing materials to pack up your
original stand mixer. In the carton,
include your name and address on
a sheet of paper along with a copy
of the proof of purchase (register
receipt, credit card slip, etc.).
HASSLE-FREE REPLACEMENT WARRANTY – CANADA
We’re so confident the quality of
our products meets the exacting
standards of the KitchenAid brand
that, if your stand mixer should fail
within the first year of ownership,
KitchenAid Canada will replace
your stand mixer with an identical
or comparable replacement. Your
replacement unit will also be covered
by our one year limited warranty.
Please follow these instructions to
receive this high-quality service.
If your KitchenAid® stand mixer
should fail within the first year of
ownership, take the stand mixer
or ship collect to an Authorized
KitchenAid Canada Service Centre.
In the carton include your name
and complete shipping address
along with a copy of the proof of
purchase (register receipt, credit card
slip, etc.). Your replacement stand
mixer will be returned prepaid and
insured. If you are unable to obtain
satisfactory service in this manner call
our toll-free Customer eXperience
Centre at 1-800-807-6777.
Or write to us at:
Customer eXperience Centre
KitchenAid Canada
200-6750 Century Ave.
Mississauga, ON L5N 0B7