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Konica Minolta Fax 9930 Display Panel Messages, Normal Display in Standby Mode, Error Messages

Models: Fax 9930

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Display Panel Messages

This section lists the status and error messages that may appear on your machine’s display panel, and explains what they mean and how to correct any problem they indicate.

Normal Display in Standby Mode

Under normal operating condition, information is displayed on the top and bottom lines of the display.

The top line shows the time and the answering mode.

Answering modes options are:

FAX, TEL, PC, T/F or TAD.

The bottom line shows the amount of memory available.

Error Messages

14:14: FAX

COVER OPEN

Cover open: The upper cover is not closed. First check to be sure that the image drum is seated correctly and the toner cartridge is installed properly. Then, check to see that the toner cartridge lock lever is pushed completely forward until it stops. Press down firmly on the cover to make sure it is closed and latched.

NO PAPER

CHECK PAPER SUPPLY

The paper tray is out of paper. Add more paper.

196 Konica FAX 9930

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Konica Minolta Fax 9930 user manual Display Panel Messages, Normal Display in Standby Mode, Error Messages, 1414 FAX

Contents

FAX User’s Manual Ii Konica FAX Contents Installation Selecting Functions and Settings Setting Basic Features Programming Speed Dial Numbers Basic Faxing Sending a Fax to Multiple Locations Advanced Operations 106 Konica FAX Customizing Features and Operations 147 Reports 160 Maintenance 172 Index 215 Help and Helpful Hints What Does Help Do? Where is the Help Key?Function List Help ListSaving Money Delayed TransmissionRelay Faxing ControlAccess toYour Machine Speed Dial Numbers Dual AccessSaving Time Help ButtonSend a Fax and Save the Number Helpful HintsChecking Information During Transmissions Quick Message Confirmation ReportTelephone Directory Configuration ReportReferences Help and Function Lists Press Help and these lists printRecording Addresses and Passwords Konica Web Site IntroductionFeatures User’s Manual Refer to the illustrations for the location of the items Getting to Know Your MachineManual Paper Feeder Tray Konica FAX 2220 Konica FAX Control Panel Keys and Indicators Shift Down Key Use this key to Shift Left Key Use this key toShift Right Key Use this key to Internet characters @ space % l Enter Key Use this key toStart/Copy Key Use this key to Stop Key One-Touch Keypad Using One-Touch Keys for DialingUsing One-Touch Keys for Search Using One-Touch Keys for ProgrammingOther Special character keys , @ / \ . + Accessing Second Panel of One-Touch Keys Signal TonesInstallation Installation Hints SafetyToner Cartridge and Image Drum Handling Operation and MaintenanceGetting Started Where to Install Your Fax MachineToner Emergency First Aid Unpacking Setting Up Your Fax Machine User’s Manual Installing the Toner Cartridge User’s Manual Attaching the Document Stacker Connecting to the Telephone LineHandset Connecting Optional External DevicesTelephone Answering Machine Connecting PowerAnswering Machine and Telephone To 75% of the original length Loading PaperSelecting Functions and Settings Navigating the Function Menu Menu Structure Function Options SettingsPrimary Menu Functions Speed Access Setting FeaturesUsing the Help Key StepAccessUsing Step Access Speed Access Numbers Using Speed AccessPress Menu/Exit ID/Password Programming SpeedAccess Numbers by Type ClockAdjustmentMachine Settings Incoming Options SpeedAccess Numbers by Type Dial OptionsReport Options SpeedAccess Numbers by Type LAN Options Setting the Date and Time Setting Basic FeaturesSetting the Language Setting the TSI/CSI and Sender ID Setting Your Fax Machine’s IDSender ID List of Modes Setting the Answering ModeProcedure Auto Receive Mode FAXTelephone/Fax Mode T/F Manual Receive Mode TELTelephone Answering Device Mode TAD Forwarding Mode FWD Memory Reception Mode MEMPC Fax Mode PC Setting Dial and Incoming Call Parameters Dial and Incoming Call Parameter SettingsAuto Start Dial Parameter SettingsRedial Tries Redial IntervalTone/Pulse MF/DP Busy Tone DetectTone MF Duration FLASH/EARTH/NORMAL Incoming Ring Incoming Call ParametersRemote Receive Continuous Tone PC/FAX SwitchUser Language Monitor VolumeBuzzer Volume Other Basic Parameters’ND Paper Size Connecting to a PBXPaper-Size Setting ’ST Paper SizeClearing the PBX Dial Prefix Entering a PBX Dial PrefixProgramming Speed Dial Numbers Types of Speed Dial Numbers One-Touch Speed Dials Group Faxing Or 3 Digit Speed DialsPrimary Telephone Number LOC# Programming One-Touch and 2 or 3 Digit Speed Dial NumbersCollect Information NameEcho Protection State Communications SpeedOther Keys Program the InformationNumeric Keypad Alphabet Keys #1-27, except #20 Use these keys for One-Touch KeypadKonica FAX Digit Speed Dial Numbers are spaces 100 to Programming a Speed DialOne-Touch Speed Dial Numbers are spaces 01 to Digit Speed Dial Numbers are spaces 81 toSelect Communication Speed, press Enter Clearing a Speed Dial Using ClearCreating a Chain Dial Number Chain DialingDialing the Chain Dial Number Programming a Group Document Guidelines Basic FaxingGeneral Paper Thickness Paper WeightWidth LengthLoading Documents Contrast ResolutionSending a Fax ProcedureUsing a One Touch Speed Dial Key Using 2 or 3-digit Speed DialUsing the Numeric Keypad Using the Search FunctionUsing An External Telephone Rejecting Unsolicited Fax Messages Setting a Closed NetworkClosed Network Power Outage Report Power FailuresLocation Display MessagesConfirming Results Basic Faxing SituationsReal-Time Dialing RedialingReceiving Faxes Manually Stopping a TransmissionNo Toner Reception No Paper ReceptionIf your machine runs out of paper When Are Memory Messages Printed? When Are Faxes Received to Memory?Receiving Faxes to Memory Active Memory Files Report Memory Message LimitationsPrinting the Active Memory Files Report MSG. in MEMORY, Printing displays Canceling Messages Stored in MemoryPrinting Messages Stored in Memory Erasing Messages Received in Memory Without Printing ThemPower Outage Report Messages in Memory and Power LossesWhat You Can Do While Making Copies Dual AccessWhat You Can Do While Sending a Fax What You Can Do While Receiving a Fax To Make Copies Making CopiesManual Paper Feeder Face Up Stacking/Face Down Stacking If the lever is set for face up, faxing is disabledGroup vs. Broadcast Sending a Fax to Multiple LocationsBroadcast Fax Group FaxGroup Faxing What is a Group Fax?Programming a Group At Select Locationss, press Enter Deleting and GroupsBy Number Press the Speed Dial Search key Sending a Fax to a GroupFinding a Group Name By Name Press the Speed Dial Search keyEnter 1-ST Char Using Speed Dial/SearchTo delete an entry, press to back up What is a Broadcast Fax?Broadcasting Sending a Broadcast FaxAdvanced Operations What is Delayed Faxing? Delayed FaxingDelayed Fax vs. Delayed Batch Delayed TX shows Select Locations on the display Sending a Delayed FaxDisplay shows Communication Cancel Canceling Delayed TransmissionsProgram the Delayed Batch Destination Number Delayed Batch TransmissionSetting the Batch TX Time Function Send a Fax as Part of a Delayed Batch Display shows Cancel Communication Canceling Delayed Batch TransmissionsSending a Priority TX Priority TransmissionConfidential Faxes Programming Personal Confidential Mailboxes Creating a Personal Confidential Mailbox To change a password Changing a PasswordTo close a mailbox Closing a MailboxAt Close Box?, press Enter To send a confidential fax Sending Confidential FaxesReceiving Confidential Faxes No Data in Memory displays Knowing You’ve Received a Confidential FaxPrinting Confidential Faxes Confidential Reception ReportDeleting Confidential Faxes Set a Forwarding Number Call ForwardingClear Forwarding Mode Set the Auto Answer Mode to FWDPress to select Fax Auto Receive Mode Setting a Paper/Toner Error Forwarding Number Forward on Paper/Toner ErrorRelay Faxing Using Your Machine as a Relay Initiating Station Relay Group Numbers Relay PasswordRelay Key Station Hub Programming the Relay Report Number Contact Number for Relay Broadcast ReportRelay Broadcast Report Initiating a Relay Broadcast Using Your Machine as a Relay Key Station Hub Program the Destination Numbers Create the Relay PasswordCreate the Destination Groups Status of Relay Broadcast Report Printing the Relay Fax at the Hub User’s Manual Feeder Document Tray Polling Explanation of Polling Transmission TypesMemory Polling Memory Polling Bulletin To set document tray polling Feeder Document Tray PollingDisplay shows Waiting to be Polled Memory Polling Setting Memory PollingShare the same 16 mailboxes Memory Polling BulletinBulletin Msg. in Mem will display Create a Polling MailboxSet Bulletin Polling Press Enter to select Bulletin Poll BoxPrinting Polling Documents in Memory User’s Manual Printing Faxes Polled into Memory Cancelling Polled Faxes in MemoryCustomizing Features Operations Printing a Configuration Report Identifying Current SettingsEnter Printing a Configuration ReportChanging Operation Functions Changing Operation FunctionsList of Operation Functions Transmission TX Mode DefaultRemote Diagnosis Instant Dial Memory Full SaveSender ID Switch Restrict AccessECM Function Pulse Make Ratio Pulse Dial RatePulse Dial Type CNG Count Timer PrgRing Response Distinctive Ring Setting Distinctive RingSetting a Memory Password Memory PasswordCancelling a Registered Password To set restricted access ID Restricted Access IDTo cancel restricted access ID To use restricted access IDTSI Print Service Function SettingsLong Document Scanning/Transmission Long Doc. Scan Time/Date PrintPrinting a Message Confirmation Report ReportsUnderstanding Reports Printing ReportsPrinted from the Menu List of ReportsAutomatically Generated Printing the Activity Report Activity ReportPrinting the Active Memory Files Report Active Memory Files ReportPrinting the Broadcast Confirmation Report Broadcast Confirmation Report Telephone DirectoryPrinting the Telephone Directory Printing the Group Directory Configuration ReportPrinting the Configuration Report Group Directory ReportPrinting the Function List Function ListPrinting the Message Confirmation Report Message Confirmation ReportImage in MCF Message Confirmation Report OptionsMCF Single-Loc MCF Multi-LocBroadcast Entry Report Power Outage ReportConfidential Reception Report Result Codes Codes Used in ReportsRjam Communication CodesCleaning the Scanner Path MaintenanceToner Yield Replacing the Toner CartridgeKonica FAX User’s Guide Konica FAX Image Drum Yield Replacing the Image DrumKonica FAX To reset the image drum counter Resetting the Drum CounterDual Line What is Dual Line?Benefits of Dual Line Basic Operations Set the Option Line Type before using the second lineKonica FAX Unpacking Displays, Reports, and Beeps Connecting to the Second Telephone LineSetting Memory Transmissions to Use the Second Line Setting the Option Line Type for the Second LineObtaining Options AccessoriesPart Numbers Multifunction Printer MFP PC Interface Kit DescriptionsSecond Paper Tray HandsetMemory Expansion User’s Manual To print a cleaning Problem SolvingPrinting a Cleaning Cleaning page processClearing a Document Jam Clearing a Printing Paper Jam User’s Manual Konica FAX User’s Manual 1414 FAX Normal Display in Standby ModeError Messages Display Panel MessagesPaper JAM Check Paper or Path For Printer Alarm 3TEL Invalid Toner Cart Refer to User Guide Resetting the Image Drum Counter Accessing the Print/Scan CountersCounters Nothing happens when you press the control panel keys Problem ChecklistDisplay is blank Your machine won’t dial Your documents jamDisplay shows a communication error You sent a fax but it was received completely blank You keep getting reports you do not wantImage received on your machine was very poor Your machine will not poll a remote fax machine Your machine does not answer the phone or receive faxesYour received faxes sometimes look distorted Your machine is connected to a PBX and you can’t dial outYour machine receives faxes, but doesn’t print them United States and Canada Packing Your MachineGroups SpecificationsDialing One-Touch Auto DialsGeneral Standard MemoryOptional Consumables ScanningPhysical Paper HandlingElectrical Environmental Index SymbolsRedial Interval Unique Key Redial Tries Cleaning Busy Tone Copy Stacker Deleting Faxes Replacement Dial 209 Pulse Dial Type Earth FCC Incoming Location Legal Replacement 177 Legal to Letter reduction Help Key Normal PBX PC Print Power Report Options 168 PBX Dial Prefix, Entering 134 Image Drum Destination Numbers Transmission TX Mode Default MYD/DMY Manual Feeder Alternate Telephone Number TEL Unique Key Location Options Unpacking No Toner Reception