Your machine does not answer the phone or receive faxes.

First check to see that the power cord is connected to the AC outlet. Also check the reception mode you are using. Your machine will not automatically receive faxes in manual answering mode [TEL].

See “Setting Basic Features, Setting the Answering Mode.”

Your received documents are light or have vertical streaks on them and you are not out of toner.

Gently wipe the lens surface of your machine’s LED array and then see if the machine works properly.

See “Maintenance, Replacing the Toner Cartridge.”

If your machine still does not work properly, remove the image drum unit.

See “Maintenance, Replacing the Image Drum.”

Tap the toner cartridge, and gently shake it from side to side several times to redistribute toner. Be careful! Some toner may spill from the cartridge.

If this does not work, you may need to replace your image drum cartridge. For information on obtaining a replacement image drum cartridge, see “Options and Accessories.”

You set your machine for delayed transmission but it did not send.

Check the display to make sure that you have set your machine’s clock to the correct time.

See “Setting Basic Features, Setting the Date and Time.”

Your machine disconnected before you could answer a voice request.

You must answer a voice request while the warbling tone is being emitted. When you hear the warbling tone, pick up the handset.

Your machine will not poll a remote fax machine.

Call the person at the remote fax machine and make sure that they have loaded documents and set their fax machine in polling transmission mode.

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Fax 9930 specifications

The Konica Minolta Fax 9930 is a sophisticated multifunction fax machine that has made a significant mark in the realm of office communication technology. Targeted primarily at medium to large businesses, this model integrates advanced features and reliable performance, rendering it an essential tool for efficient business operations.

One of the flagship features of the Fax 9930 is its robust scanning capability. The machine utilizes advanced laser technology, ensuring high-quality output with crisp and clear text and images. This capability is complemented by its ability to handle a variety of media types, including plain paper, envelopes, and labels, making it versatile for various faxing needs.

A standout characteristic of the Konica Minolta Fax 9930 is its impressive transmission speed. With a maximum transmission speed of up to 33.6 Kbps, the Fax 9930 can send documents quickly, thereby reducing waiting times and increasing overall productivity. This model also supports multiple faxing options, including Single Line and Multi-Line configurations, which are particularly beneficial in busy office environments where high volume faxing is a regular task.

In terms of usability, the Fax 9930 features an intuitive user interface, making it easy to operate for all levels of staff. The large LCD display allows users to navigate through functions with clarity and precision. Furthermore, it includes programmable quick dial keys, enabling frequent contacts to be reached with just a single press.

Another notable feature is the extensive memory capacity. The Fax 9930 can store a vast number of faxes, which is invaluable during peak times when the machine might be overloaded. With its advanced error correction and forwarding features, the machine ensures that no important documents are lost or damaged.

Konica Minolta has also incorporated energy-efficient technologies into the Fax 9930, allowing businesses to minimize their environmental impact. The device complies with various energy-saving standards, making it a responsible choice for eco-conscious companies.

In summary, the Konica Minolta Fax 9930 stands out due to its sophisticated technology, high-speed performance, user-friendly design, and energy efficiency. These characteristics combined make it an ideal solution for businesses seeking reliable and efficient fax communication.
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