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Konica Minolta Fax 9930 user manual Ii Konica FAX

Models: Fax 9930

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Every effort has been made to ensure that the information in this handbook is complete, accurate, and up-to-date. Konica Business Technologies, Inc. assumes no responsibility for the results of errors beyond its control. Konica Business Technologies, Inc. also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this handbook will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by Konica Business Technologies, Inc.

Copyright 2000 by Konica Business Technologies, Inc. All Rights Reserved

First Edition: February, 2000

Written and produced by the Konica Business Technologies Inc. Training and Publications Department.

Please address any comments on this publication by mail to:

Konica Business Technologies, Inc.

Marketing Department

500 Day Hill Road

Windsor, CT 06095

Manual Part Number OP-9930-01

Please visit Konica Business Technologies Inc’s. multilingual web site at:

http://www.Konicabt.com

ENERGY STAR is a registered trademark of the United States Environmental Protection Agency.

Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries

As an ENERGY STAR® partner, Konica Business Technologies, Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

ii Konica FAX 9930

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Konica Minolta Fax 9930 user manual Ii Konica FAX

Contents

FAX User’s Manual Ii Konica FAX Contents Installation Selecting Functions and Settings Setting Basic Features Programming Speed Dial Numbers Basic Faxing Sending a Fax to Multiple Locations Advanced Operations 106 Konica FAX Customizing Features and Operations 147 Reports 160 Maintenance 172 Index 215 Help and Helpful Hints What Does Help Do? Where is the Help Key?Function List Help ListDelayed Transmission Saving MoneyRelay Faxing ControlAccess toYour Machine Speed Dial Numbers Dual AccessSaving Time Help ButtonSend a Fax and Save the Number Helpful HintsChecking Information During Transmissions Quick Message Confirmation ReportTelephone Directory Configuration ReportReferences Help and Function Lists Press Help and these lists printRecording Addresses and Passwords Konica Web Site IntroductionFeatures User’s Manual Refer to the illustrations for the location of the items Getting to Know Your MachineManual Paper Feeder Tray Konica FAX 2220 Konica FAX Control Panel Keys and Indicators Shift Left Key Use this key to Shift Down Key Use this key toShift Right Key Use this key to Internet characters @ space % l Enter Key Use this key toStart/Copy Key Use this key to Stop Key One-Touch Keypad Using One-Touch Keys for DialingUsing One-Touch Keys for Search Using One-Touch Keys for ProgrammingOther Special character keys , @ / \ . + Accessing Second Panel of One-Touch Keys Signal TonesInstallation Installation Hints SafetyToner Cartridge and Image Drum Handling Operation and MaintenanceWhere to Install Your Fax Machine Getting StartedToner Emergency First Aid Unpacking Setting Up Your Fax Machine User’s Manual Installing the Toner Cartridge User’s Manual Attaching the Document Stacker Connecting to the Telephone LineConnecting Optional External Devices HandsetTelephone Connecting Power Answering MachineAnswering Machine and Telephone To 75% of the original length Loading PaperSelecting Functions and Settings Menu Structure Function Options Settings Navigating the Function MenuPrimary Menu Functions Speed Access Setting FeaturesUsing the Help Key StepAccessUsing Step Access Using Speed Access Speed Access NumbersPress Menu/Exit SpeedAccess Numbers by Type ClockAdjustment ID/Password ProgrammingMachine Settings SpeedAccess Numbers by Type Dial Options Incoming OptionsReport Options SpeedAccess Numbers by Type LAN Options Setting Basic Features Setting the Date and TimeSetting the Language Setting Your Fax Machine’s ID Setting the TSI/CSI and Sender IDSender ID List of Modes Setting the Answering ModeProcedure Auto Receive Mode FAXManual Receive Mode TEL Telephone/Fax Mode T/FTelephone Answering Device Mode TAD Memory Reception Mode MEM Forwarding Mode FWDPC Fax Mode PC Setting Dial and Incoming Call Parameters Dial and Incoming Call Parameter SettingsAuto Start Dial Parameter SettingsRedial Tries Redial IntervalBusy Tone Detect Tone/Pulse MF/DPTone MF Duration FLASH/EARTH/NORMAL Incoming Call Parameters Incoming RingRemote Receive Continuous Tone PC/FAX SwitchUser Language Monitor VolumeBuzzer Volume Other Basic Parameters’ND Paper Size Connecting to a PBXPaper-Size Setting ’ST Paper SizeClearing the PBX Dial Prefix Entering a PBX Dial PrefixProgramming Speed Dial Numbers Types of Speed Dial Numbers One-Touch Speed Dials Group Faxing Or 3 Digit Speed DialsPrimary Telephone Number LOC# Programming One-Touch and 2 or 3 Digit Speed Dial NumbersCollect Information NameEcho Protection State Communications SpeedProgram the Information Other KeysNumeric Keypad Alphabet Keys #1-27, except #20 Use these keys for One-Touch KeypadKonica FAX Digit Speed Dial Numbers are spaces 100 to Programming a Speed DialOne-Touch Speed Dial Numbers are spaces 01 to Digit Speed Dial Numbers are spaces 81 toSelect Communication Speed, press Enter Clearing a Speed Dial Using ClearChain Dialing Creating a Chain Dial NumberDialing the Chain Dial Number Programming a Group Basic Faxing Document GuidelinesGeneral Paper Thickness Paper WeightWidth LengthLoading Documents Contrast ResolutionSending a Fax ProcedureUsing a One Touch Speed Dial Key Using 2 or 3-digit Speed DialUsing the Search Function Using the Numeric KeypadUsing An External Telephone Setting a Closed Network Rejecting Unsolicited Fax MessagesClosed Network Power Outage Report Power FailuresLocation Display MessagesConfirming Results Basic Faxing SituationsReal-Time Dialing RedialingReceiving Faxes Manually Stopping a TransmissionNo Paper Reception No Toner ReceptionIf your machine runs out of paper When Are Faxes Received to Memory? When Are Memory Messages Printed?Receiving Faxes to Memory Memory Message Limitations Active Memory Files ReportPrinting the Active Memory Files Report MSG. in MEMORY, Printing displays Canceling Messages Stored in MemoryPrinting Messages Stored in Memory Erasing Messages Received in Memory Without Printing ThemPower Outage Report Messages in Memory and Power LossesWhat You Can Do While Making Copies Dual AccessWhat You Can Do While Sending a Fax What You Can Do While Receiving a Fax To Make Copies Making CopiesManual Paper Feeder Face Up Stacking/Face Down Stacking If the lever is set for face up, faxing is disabledGroup vs. Broadcast Sending a Fax to Multiple LocationsBroadcast Fax Group FaxGroup Faxing What is a Group Fax?Programming a Group At Select Locationss, press Enter Deleting and GroupsBy Number Press the Speed Dial Search key Sending a Fax to a GroupFinding a Group Name By Name Press the Speed Dial Search keyEnter 1-ST Char Using Speed Dial/SearchTo delete an entry, press to back up What is a Broadcast Fax?Broadcasting Sending a Broadcast FaxAdvanced Operations Delayed Faxing What is Delayed Faxing?Delayed Fax vs. Delayed Batch Delayed TX shows Select Locations on the display Sending a Delayed FaxDisplay shows Communication Cancel Canceling Delayed TransmissionsProgram the Delayed Batch Destination Number Delayed Batch TransmissionSetting the Batch TX Time Function Send a Fax as Part of a Delayed Batch Display shows Cancel Communication Canceling Delayed Batch TransmissionsSending a Priority TX Priority TransmissionConfidential Faxes Programming Personal Confidential Mailboxes Creating a Personal Confidential Mailbox To change a password Changing a PasswordClosing a Mailbox To close a mailboxAt Close Box?, press Enter To send a confidential fax Sending Confidential FaxesReceiving Confidential Faxes No Data in Memory displays Knowing You’ve Received a Confidential FaxPrinting Confidential Faxes Confidential Reception ReportDeleting Confidential Faxes Set a Forwarding Number Call ForwardingSet the Auto Answer Mode to FWD Clear Forwarding ModePress to select Fax Auto Receive Mode Setting a Paper/Toner Error Forwarding Number Forward on Paper/Toner ErrorRelay Faxing Using Your Machine as a Relay Initiating Station Relay Password Relay Group NumbersRelay Key Station Hub Programming the Relay Report Number Contact Number for Relay Broadcast ReportRelay Broadcast Report Initiating a Relay Broadcast Using Your Machine as a Relay Key Station Hub Create the Relay Password Program the Destination NumbersCreate the Destination Groups Status of Relay Broadcast Report Printing the Relay Fax at the Hub User’s Manual Explanation of Polling Transmission Types Feeder Document Tray PollingMemory Polling Memory Polling Bulletin Feeder Document Tray Polling To set document tray pollingDisplay shows Waiting to be Polled Memory Polling Setting Memory PollingShare the same 16 mailboxes Memory Polling BulletinBulletin Msg. in Mem will display Create a Polling MailboxSet Bulletin Polling Press Enter to select Bulletin Poll BoxPrinting Polling Documents in Memory User’s Manual Printing Faxes Polled into Memory Cancelling Polled Faxes in MemoryCustomizing Features Operations Printing a Configuration Report Identifying Current SettingsEnter Printing a Configuration ReportChanging Operation Functions Changing Operation FunctionsTransmission TX Mode Default List of Operation FunctionsRemote Diagnosis Instant Dial Memory Full SaveRestrict Access Sender ID SwitchECM Function Pulse Dial Rate Pulse Make RatioPulse Dial Type Timer Prg CNG CountRing Response Distinctive Ring Setting Distinctive RingMemory Password Setting a Memory PasswordCancelling a Registered Password To set restricted access ID Restricted Access IDTo cancel restricted access ID To use restricted access IDTSI Print Service Function SettingsLong Document Scanning/Transmission Long Doc. Scan Time/Date PrintPrinting a Message Confirmation Report ReportsUnderstanding Reports Printing ReportsList of Reports Printed from the MenuAutomatically Generated Printing the Activity Report Activity ReportPrinting the Active Memory Files Report Active Memory Files ReportBroadcast Confirmation Report Telephone Directory Printing the Broadcast Confirmation ReportPrinting the Telephone Directory Printing the Group Directory Configuration ReportPrinting the Configuration Report Group Directory ReportPrinting the Function List Function ListPrinting the Message Confirmation Report Message Confirmation ReportImage in MCF Message Confirmation Report OptionsMCF Single-Loc MCF Multi-LocPower Outage Report Broadcast Entry ReportConfidential Reception Report Result Codes Codes Used in ReportsRjam Communication CodesCleaning the Scanner Path MaintenanceToner Yield Replacing the Toner CartridgeKonica FAX User’s Guide Konica FAX Image Drum Yield Replacing the Image DrumKonica FAX To reset the image drum counter Resetting the Drum CounterWhat is Dual Line? Dual LineBenefits of Dual Line Basic Operations Set the Option Line Type before using the second lineKonica FAX Unpacking Displays, Reports, and Beeps Connecting to the Second Telephone LineSetting Memory Transmissions to Use the Second Line Setting the Option Line Type for the Second LineOptions Accessories ObtainingPart Numbers Multifunction Printer MFP PC Interface Kit DescriptionsSecond Paper Tray HandsetMemory Expansion User’s Manual To print a cleaning Problem SolvingPrinting a Cleaning Cleaning page processClearing a Document Jam Clearing a Printing Paper Jam User’s Manual Konica FAX User’s Manual 1414 FAX Normal Display in Standby ModeError Messages Display Panel MessagesPaper JAM Check Paper or Path For Printer Alarm 3TEL Invalid Toner Cart Refer to User Guide Accessing the Print/Scan Counters Resetting the Image Drum CounterCounters Problem Checklist Nothing happens when you press the control panel keysDisplay is blank Your machine won’t dial Your documents jamDisplay shows a communication error You keep getting reports you do not want You sent a fax but it was received completely blankImage received on your machine was very poor Your machine will not poll a remote fax machine Your machine does not answer the phone or receive faxesYour received faxes sometimes look distorted Your machine is connected to a PBX and you can’t dial outYour machine receives faxes, but doesn’t print them United States and Canada Packing Your MachineGroups SpecificationsDialing One-Touch Auto DialsGeneral Memory StandardOptional Consumables ScanningPhysical Paper HandlingElectrical Environmental Index SymbolsRedial Interval Unique Key Redial Tries Cleaning Busy Tone Copy Stacker Deleting Faxes Replacement Dial 209 Pulse Dial Type Earth FCC Incoming Location Legal Replacement 177 Legal to Letter reduction Help Key Normal PBX PC Print Power Report Options 168 PBX Dial Prefix, Entering 134 Image Drum Destination Numbers Transmission TX Mode Default MYD/DMY Manual Feeder Alternate Telephone Number TEL Unique Key Location Options Unpacking No Toner Reception