Clearing jams, Identifying jams, Copy Fax Mail | Lexmark C77x

11 Clearing jams

By carefully selecting print media and loading it properly, you should be able to avoid most paper jams. For more information on avoiding paper jams, see Avoiding jams. If jams do occur, follow the steps outlined in this section.

To resolve the paper jam messages, you must clear the entire paper path, and then touch Continue to clear the message and resume printing. The MFP prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however, the Auto setting does not guarantee the page will print.

Identifying jams

If the MFP jams, the appropriate jam message will be displayed on the touch screen Print status message bar.

Note: The red exclamation point indicates the item is unavailable until the attendance message is cleared.

Copy

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Fax

E-mail

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FTP

Status/	290.01 Scanner jam, remove	Menus

	all originals from the scanner.
Supplies

Clearing jams

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Lexmark C77x manual Clearing jams, Identifying jams, Copy Fax Mail

Contents

MFP Option United States Government Rights Static sensitivity notice Contents Contents Understanding paper and specialty media guidelines Index 111 Basic functions of the scanner Learning about the MFPAutomatic document feeder and flatbed Understanding the MFP control panel Callout Control panel item Function Learning about the MFPStatus Indicates With fax functions Copy Home screen and Home screen buttonsFax Mail Callout number Button Function Button Button name Function FTP Jobs CancelArrow buttons, see Information on touch-screen buttons Sample screen one Information on touch-screen buttons Using the LCD touch-screen buttonsButton Button name Function or description Submit ScanScan Submit Flatbed Back Down arrow Sample screen two Cancel Job See Cancel Jobs onOther touch-screen buttons Continue Screen buttons on page 11 for more information Done Feature Feature name Description Features Menus Paper Menu Reports Network/Ports SettingsHelp Manage Shortcuts Quick copy CopyingMultiple page copying Understanding the copy screens and options Using the flatbedCopying Understanding the copy screens and options Making transparencies Copying from one size to anotherCopying to letterhead Copying photographs Copying mixed-sized media Making copies using media from a selected trayTouch Photograph Touch Scan Next or Done Adjusting copy quality Setting the duplex optionReducing and enlarging copies Setting paper saving options Setting collation optionsPlacing separator sheets between copies Touch Separator Sheets Placing an overlay message on each Placing the date and time at the top of eachCreating a custom job job build Touch Date/Time Stamp While copying pages using the flatbed Canceling a copy jobCopy tips While the document is in the ADF Mail Using a shortcut numberEntering an e-mail address Touch E-mail It Mailing to a profile Using the address bookAdding e-mail subject and message information Mail Changing the output file type Click E-mail Destination SetupMailing color documents Creating an e-mail shortcut Creating an e-mail profile Canceling an e-mailUnderstanding e-mail options From the MFP Understanding e-mail options Address book setup Mail server setup Sending a fax Faxing Sending faxes from a computer Using fax destination shortcutsFaxing Creating shortcuts Click Fax Shortcut Setup Understanding fax options Adjusting the Darkness setting Changing the fax resolutionTouch Advanced Options Touch Delayed Send Sending a fax at a later time Viewing a fax log Cancel an outgoing faxFax tips Entering the FTP address FTP FTP options Click FTP Shortcut Setup FTP options FTP tips Create a scan to PC profile Scanning to a PC or USB flash memory deviceClick Scan Profile Click Create Scan Profile Scanning to a PC or USB flash memory device Understanding scan to PC options Scanning to a USB flash memory device Solving scan quality problemsScanning tips Touch Scan to USB drive Printing from a USB flash memory device Printing Printing Canceling a print job Canceling a job from a computer running Windows Canceling a job from the MFP control panelCanceling a job from a Macintosh computer Printing a network setup Printing the menu settingsPrinting a font sample list Printing a directory list Printing a confidential job Printing confidential and held jobs Entering a personal identification number PIN Printing and deleting held jobs Printing Printing on specialty media Loading 500-sheet trays Loading standard trays and optional trays Printing Loading the 2000-sheet tray Printing Loading the multipurpose feeder Linking trays Understanding paper and specialty media 8 guidelines Print media sizes Print media types Print media weightsSupported print media Understanding paper and specialty media guidelines Dimensions Paper Optional Finisher Standard Offset StapleGlossy papers Grain long2,3 MaximumGrain short2,3 Transparencies2 Selecting print media Paper characteristicsPaper Transparencies Fiber contentUnacceptable paper Grain direction Envelopes Card stock Labels Avoiding jams Storing print mediaAutomatic document feeder Printer Accessing the printer system board Installing and removing options Installing and removing options Installing a memory card Installing a firmware card Installing the interface card Replacing the access cover plate Storing supplies Maintaining the MFPPage Recycling Lexmark products Cleaning the scanner glass and backing materialMaintaining the MFP Cleaning the automatic document feeder Scanner registration Touch Exit Configuration MenuTouch Automatic Scanner Registration Removing the scanner top Moving the MFP within the office Moving the MFPPreparing the MFP for shipment Identifying jams Clearing jamsCopy Fax Mail Clearing jams Printer access doors and trays Message Check Areas What to do Understanding printer jam messages 290, 291, 292, and 294 Scanner Jams Clearing scanner jams Adjusting control panel brightness Administrative supportRestoring factory default settings Touch Settings Touch General Settings Adjusting Power Saver Adjusting screen timeoutAdministrative support Setting Password Protect for the menus Configuring the MFPRestricting Function Access Locking the MFP using the Device Lockout PIN Preventing access to the menus from the control panelUnlocking the MFP using the Device Lockout PIN Disabling the Driver to Fax menu item Setting security using the Embedded Web Server EWS Setting a password before printing received faxesSetting the Advanced Password Select Always On for Held Fax Mode Disabling SNMPv1 and SNMPv2 Using the secure EWS Supporting IPSec Internet Protocol Security Click TCP/IP Port AccessDisabling ports and protocols Confidential Print Setup Using 802.1x authenticationClick 802.1x Authentication Click Confidential Print Setup Encrypting the hard disk Touch Exit Config Menu to exit Hard disk wiping Using the Restricted Server List function Understanding MFP messages TroubleshootingOnline technical support Checking an unresponsive MFP Locating the port name and IP address Solving scan quality problems Solving copy quality problemsTroubleshooting Symptom Solution Solving paper feed problems Solving fax problemsSymptom Cause Solution See Ordering an ADF pick roller for more information Part Conventions Electronic emission noticesIndustry Canada compliance statement Avis de conformité aux normes de l’industrie du Canada 103 European Community EC directives conformity Malti Radio interference notice Bsmi EMC notice R31306 Part South Africa telecommunications notice Other telecommunications notices Using this product in Switzerland Using this product in GermanyNoise emission levels Mailing address Meter average sound pressure, dBA Power regulation notice Part Name Hazardous Substances or Elements China RoHS Index Index 113 114