CHECK THE PRINTER CONNECTIONS
Make sure the cable connections for the foll owing hardware are secure, if applicable :
•Telephone
•Handset
•Answering machine
CHECK THE TELEPHONE WALL JACK
1Plug a telephone into the wall jack.
2Listen for a dial tone.
3If you do not hear a dial tone, then plug a different telephone into the wall jack.
4If you still do not hear a dial ton e, then plug a telephone into a different wall jack.
5If you hear a dial tone, then connect the printer to that wall jack.
REVIEW THIS DIGITAL PHONE SERVICE CHECKLIST
The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone
services can be used.
•If you are using an ISDN telephone service, then connect the printer to an analog telephone port (an R-in terface
port) on an ISDN terminal adapter. For mor e information and to request an R-interface port, contact your I SDN
provider.
•If you are using DSL, then connect to a DSL filter or router that will support analo g use. For more information,
contact your DSL provider.
•If you are using a PBX telephone service, then make sure you are connecting to an analog connection on the
PBX. If none exists, consider installing an analog telephone line for the fax machine.
CHECK FOR A DIAL TONE
•Place a test call to the telephone number to which you want to send a fax to make sure that it is working
correctly.
•If the telephone line is being used by another device, then wait until the oth er device is finished before sending
a fax.
•If you are using the On Hook Dial feature, the n turn up the volume to verify a di al tone.
TEMPORARILY DISCONNECT OTHER EQUIPMENT
To ensure the printer is working correctly, connect it directly to the telephone line. Disco nnect any answering
machines, computers with modems, or telephone line splitters.
CHECK FOR JAMS
Clear any jams, and then make sure that Ready appears.
Troubleshooting
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