TROUBLE DIAGNOSIS
4-2. Measures for Symptoms on Temperature
Problems | Checks and Measures |
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Refrigeration is weak. | ■ Check temperature set in the temperature control knob. |
| • Refrigerator is generally delivered with the button set at “normal use” (MID). |
| But customer can adjust the temperature set depending on their habit and taste. |
| If you feel the refrigeration is weak, then set the temperature control button at |
| “strong” position. If you adjust the button in the freezer compartment as well, |
| the refrigeration is stronger than adjusting refrigerator only. |
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|
The food in the chilled drawer is . | ■ The chilled drawer does not freeze food. |
not frozen but defrosted | • Use chilled drawer for storing fresh meat or fish for short periods. For storing for |
| a long periods or freezing food, use a freezer compartment. It is normal that |
| frozen foods thaw above the freezing temperature (in the chilled drawer). |
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Refrigerator water is not cool. | ■ Check the water storage location. |
| • If water is kept in the door rack, please ask to keep it in the refrigerator |
| compartment shelf. It will then become cooler. |
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|
Ice cream softens. | ■ Explain the characteristics of ice cream. |
| • The freezing point of ice cream is below |
| it is stored in the door rack. |
| • Store ice cream in a cold place or set the temperature control button of a freezer |
| at “strong” position. |
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|
Refrigeration is too strong. | ■ Check the position of temperature control button. |
| • Check if refrigeration is strong in whole area of the refrigerator or partly near the |
| outlet of the cooling air. If it is strong in whole area, set the control button at |
| “weak”. If it is strong only near the outlet of cool air, keep food (particularly wet |
| and easy to frozen such as bean curd and vegetables) away from the outlet. |
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|
Vegetables are frozen. | ■ Check the vegetables storage. |
| • If vegetables are stored in the refrigerator shelf or chilled drawer instead of |
| vegetable drawer, they will be frozen. Set the control button at “weak” if they are |
| also frozen in the vegetable drawer. |
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|
The food stored at inside of | ■ Check if food is stored near the outlet of the cooling air. |
the shelf freezes even the | • The temperature at cooling air outlet is always below the freezing point. |
control button is set at “MID”. | Do not store food near the outlet of the cooling air as it block the air circulation. |
| And do not block the outlet. If the outlet of the cooling air is blocked, the |
| refrigerator compartment will not be cooled. |
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