TROUBLE DIAGNOSIS

4-2. Measures for Symptoms on Temperature

Problems

Checks and Measures

 

 

Refrigeration is weak.

Check temperature set in the temperature control knob.

 

• Refrigerator is generally delivered with the button set at “normal use” (MID).

 

But customer can adjust the temperature set depending on their habit and taste.

 

If you feel the refrigeration is weak, then set the temperature control button at

 

“strong” position. If you adjust the button in the freezer compartment as well,

 

the refrigeration is stronger than adjusting refrigerator only.

 

 

The food in the chilled drawer is .

The chilled drawer does not freeze food.

not frozen but defrosted

• Use chilled drawer for storing fresh meat or fish for short periods. For storing for

 

a long periods or freezing food, use a freezer compartment. It is normal that

 

frozen foods thaw above the freezing temperature (in the chilled drawer).

 

 

Refrigerator water is not cool.

Check the water storage location.

 

• If water is kept in the door rack, please ask to keep it in the refrigerator

 

compartment shelf. It will then become cooler.

 

 

Ice cream softens.

Explain the characteristics of ice cream.

 

• The freezing point of ice cream is below -15°C. Therefore ice cream may melt if

 

it is stored in the door rack.

 

• Store ice cream in a cold place or set the temperature control button of a freezer

 

at “strong” position.

 

 

Refrigeration is too strong.

Check the position of temperature control button.

 

• Check if refrigeration is strong in whole area of the refrigerator or partly near the

 

outlet of the cooling air. If it is strong in whole area, set the control button at

 

“weak”. If it is strong only near the outlet of cool air, keep food (particularly wet

 

and easy to frozen such as bean curd and vegetables) away from the outlet.

 

 

Vegetables are frozen.

Check the vegetables storage.

 

• If vegetables are stored in the refrigerator shelf or chilled drawer instead of

 

vegetable drawer, they will be frozen. Set the control button at “weak” if they are

 

also frozen in the vegetable drawer.

 

 

The food stored at inside of

Check if food is stored near the outlet of the cooling air.

the shelf freezes even the

• The temperature at cooling air outlet is always below the freezing point.

control button is set at “MID”.

Do not store food near the outlet of the cooling air as it block the air circulation.

 

And do not block the outlet. If the outlet of the cooling air is blocked, the

 

refrigerator compartment will not be cooled.

 

 

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LG Electronics GR-P257/L257, GR-P227/L227 service manual Measures for Symptoms on Temperature