Troubleshooting
This section lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of problems you encounter are easy to correct yourself
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Symptom | Possible causes | Possible Corrective measures |
No connection | Signal is weak or you’re | Move to a window or open space. Check |
outside of the carrier | ||
to the network | network. | service provider coverage map. |
| When you want to |
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| change a security code |
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Codes do not | you have to confirm | Contact your Service Provider. |
the new code by | ||
match | entering it again. The |
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| two codes that you |
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| have entered do not |
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| match. |
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Function cannot | Not supported by | Contact your Service Provider. |
Service Provider or | ||
be set | registration required. |
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Calls not | Dialing error or service | Check the number dialed and check the |
available | limitations. | reception. Contact your service provider. |