Preventative Maintenance and

5

Troubleshooting

 

Overview

This section describes how to check for system alarms relating to ELA and how to diagnose common application and end-user problems.

Checking the Administrator’s Log

The system warns you of potential administrative problems with ELA by displaying a minor and warning message (Alarms: w or Alarms: m) on the AUDIX Administration status line when it logs an administration event. Check the status line (at the top of the AUDIX Administration screen) at least once a day.

Other events besides those generated by ELA create administrative log entries, but you can view ELA-specific events. You should do this on a regular basis to monitor ELA performance. To view ELA-specific log entries:

1.Starting from the main menu, select:

>AUDIX Administration

2.At the enter command: prompt, enter either:

Full Command Version

Short Command Version

display administrators-log

di ad

The system displays the Administrator’s Log screen.

3.Enter the starting date and time.

4.Enter EL in the Application: field.

Issue 1 July 1997 51

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Lucent Technologies 585-310-575 manual Preventative Maintenance Troubleshooting, Checking the Administrator’s Log