Lucent Technologies 585-310-575 manual Event ID ELA-lostlock01 through ELA-lostlock10

Alarms

Event ID: ELA-lostlock01 through ELA-lostlock10

Description: Messages to an enhanced list could not be delivered because someone was logged into the shadow mailbox.

Repair Procedure:

No one should ever be logged into the shadow mailbox. However. if someone is, change the password for the shadow mailbox as follows:

1.In AUDIX Administration enter ch su extension for the enhanced-list mailbox.

2.At the Subscriber screen, enter a new password in the Password: field.

3.Press (F3) ENTER to save the password.

Event ID: ELA-no_members

Description: ELA received a message for delivery to an Enhanced List, but the enhanced list did not contain any members. In such a case, ELA will delete the message.

Repair Procedure:

Perhaps you forgot to add the members to the Enhanced List, or perhaps the enhanced list is no longer necessary. Go to the Administer Enhanced-Lists window and do one of the following:

■Highlight the list and use (F5) OPEN E-LIST to enter members into the Enhanced List.

■Use (F7) DELETE E-LIST to delete the Enhanced Lists.

See Lucent INTUITY Messaging Solutions Release 4 Administration, 585-310-564 for more detailed procedures.

Event ID: ELA-nestvioltn

Description: An enhanced list contains more than 20 nested lists.

For example, enhanced list 1 contains enhanced list 2 as one of its members. Inside enhanced list 2 is Enhanced List 3. Enhanced list 3 contains yet another enhanced list as one of its members, and so on.

66Issue 1 July 1997