Lucent Technologies 585-310-575 manual Event ID ELA-loopvioltn, Event ID ELA-mboxlock01

EL — Enhanced-List Application

Repair Procedure:

Evaluate list membership hierarchy and delete unnecessary nesting so that ELA can handle delivery of the message. See Lucent INTUITY Messaging Solutions Release 4 Administration, 585-310-564 for procedures.

Event ID: ELA-loopvioltn

Description: There are two enhanced lists that refer to each other. For example, enhanced list 1 contains enhanced list 2 as a member, and enhanced list 2 contains enhanced list 1 as a member.

Repair Procedure:

Go to the Administer Enhanced-Lists window.

1.Use (F5) OPEN E-LIST to open one of the indicated Enhanced Lists.

2.Search for the extension of the other Enhanced List.

3.Use (F7) DELETE E-LIST to delete the Enhanced List.

See Lucent INTUITY Messaging Solutions Release 4 Administration, 585-310-564 for more detailed procedures.

Event ID: ELA-mboxlock01

Description: An enhanced-list mailbox does not have trusted server access.

Repair Procedure:

1.In AUDIX, enter ch cos ELA_Class_of_Service_Name/Number

2.Verify that the Trusted Server Access? field is set to y

3.Enter ch su Enhanced_List_mailbox_extension

4.Verify the Class of Service field is the appropriate cos.

See Lucent INTUITY Messaging Solutions Release 4 Administration, 585-310-564 for more detailed procedures.

Event ID: ELA-chkrestrct

Description: A message was found in the shadow mailbox.

Repair Procedure:

1. In AUDIX, enter ch sys se

Issue 1 July 1997 67