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585-310-575
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Intuity Messaging Solutions
Models:
585-310-575
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Troubleshooting
Install
Alarms
ELA Administration
Iv Issue 1 July
How to
Testing Intuity Enhanced Lists
Trademarks and Service Marks
Intuity Messaging Solutions
Verifying that ELA is Enabled
Page 1
Image 1
I
NTUITY
™ Messaging Solutions
Enhanced-List
Application
Release 1.0
585-310-575
Comcode 107975674 Issue 1
July 1997
Page 2
Page 1
Image 1
Page 2
Contents
Intuity Messaging Solutions
Trademarks
Contents
Preventative Maintenance and Troubleshooting
INIndex
Iv Issue 1 July
Purpose
About This Book
Intended Audiences
Trademarks and Service Marks
Page
Related Resources
How to Comment on This Book
Overview
Enhanced-List Application
Audience
What You Should Know
What ELA Can Do for You
Enhanced-List Application
Planning with Professional Services
ELA Administration
Basic Concepts
ELA Message Delivery
Things to Consider
LAN Impact
Hardware/Software Requirements
Remote Message Impact
Security
Port Usage Impact
External Security
Internal Security
Shadow Mailbox
Imapi Session Requirements
Installing the Software
Installation
Software Install Menu
Wait Time Window
Rebooting the System
Make sure that there is no diskette in the diskette drive
Administering Audix for ELA
Activating ELA
Verifying that ELA is Enabled
Increasing the Number of Mailing Lists Allowed on the System
Ch cos COSnumber
Defining an ELA Class of Service
Fax? If you have purchased fax
Enter the following information
Example of Communities Administered for use with ELA
Setting Up ELA and Shadow Mailbox Community IDs
ELA Community ID
Before You Begin
Sending Restrictions Screen
Shadow Mailbox Community ID
Administering TCP/IP
Administering Audix for ELA
Denver1
Setting Up Imapi Sessions for Trusted Server Access
Setting Up Imapi Sessions for Trusted Server Access
Security Alert
Defining Two ELA Trusted Servers
Drmid10
For the administrative ELA trusted server elaadmin, enter 0
Page
Administering Audix for ELA Issue 1 July
Defining the Audix server Administering Access
Administering ELA for AUDIX4
Set Up Enhanced-List System Data Window
On next
Administering ELA for Audix
Mailbox Attributes
Guidelines for Naming Enhanced Lists
Creating Enhanced Lists
Administer Enhanced-Lists Window
On next
Adding Members to Enhanced Lists
Guidelines for Selecting Enhanced-List Members
Enhanced List Membership for Listname Window
Adding/Deleting Members to an Enhanced List
Enhanced-List Membership for Listname listextension Window
Finding a Member
Adding a Member
Deleting a Member
Deleting an Enhanced List
Printing an Enhanced List
Confirm Deletion of Enhanced-List Window
Recording Names for Enhanced Lists
Testing Intuity Enhanced Lists
Page
Administering ELA for Audix Issue 1 July
Checking the Administrator’s Log
Preventative Maintenance Troubleshooting
Delivery Failure Log Window
Checking the Delivery Failure Log
Occurred, such as Full Mailbox, Unsupported Media, or
Delivery Failure Codes Reason of Failure Description
Delivery Failure Codes
Troubleshooting ELA
Messaging Solutions Release 4 Alarm Log Messages
Lucent Intuity Messaging Solutions Digital
Preventative Maintenance and Troubleshooting Issue 1 July
Alarm Code Event ID ELA-delivts01
Alarms
Delivts Resource Type
Alarm Code Event ID ELA-delivts03
Alarm Code Event ID ELA-delivts02
Alarm Code Event ID ELA-delivts04
Alarm Code Event ID ELA-registry02
Alarm Code Event ID ELA-registry01
Registry Resource Type
Alarm Code Event ID ELA-shadow02
Alarm Code Event ID ELA-shadow01
Shadow Resource Type
Alarm Code Event ID ELA-shadow04
Alarm Code Event ID ELA-shadow03
Alarm Code Event ID ELA-shadow05
Alarm Code Event ID ELA-shadow06
Event ID ELA-badreca01 through ELA-badreca12
EL Enhanced-List Application
Event ID ELA-nomembers
Event ID ELA-lostlock01 through ELA-lostlock10
Event ID ELA-nestvioltn
Event ID ELA-mboxlock01
Event ID ELA-loopvioltn
Event ID ELA-chkrestrct
Event ID ELA-delivts05
Event ID ELA-shadow07
Index
Index
