Lucent Technologies 585-310-575 Checking the Delivery Failure Log, Delivery Failure Log Window

Preventative Maintenance and Troubleshooting

5.Press (F3) SAVE to display the alarm entries.

6.Examine the displayed entries. See the Lucent INTUITY™ Messaging Solutions Release 4 Alarm and Log Messages, 585-310-566 for a list of events and alarms, and associated repair procedures.

7.Take whatever corrective action is necessary.

8.Enter exit at the enter command: prompt to exit AUDIX administration.

Checking the Delivery Failure Log

The delivery failure log contains entries for all failed deliveries, along with descriptive data regarding cause for the failure and other information. Check this log to monitor ELA and system performance and if a user complains that messages are not being delivered.

To view the delivery failure log:

1. Starting from the main menu, select:

>Enhanced List Manager

>View E-List Delivery Failure Log

The system displays the Delivery Failure Log window (Figure 5-1).

Figure 5-1. Delivery Failure Log Window

Table 5-1explains the log entries in the report.

52Issue 1 July 1997