Troubleshooting

 

 

 

 

 

 

 

 

 

Basic

 

 

 

 

 

 

 

 

 

 

 

If a problem should arise, first check the following:

 

 

 

 

 

 

 

 

 

Symptom

Cause/Solution

Page

 

1. Are the connections correct?

 

 

 

 

version

2. Is the set being operated as described in the owner’s manual?

 

 

When the following

• Set “HDMI Control” in the menu to “Off”.

92, 117

 

 

3. Are the other devices operating properly?

 

 

operations are

Furthermore, if you do not want to link the power off operation

 

 

 

 

 

If this unit does not operate properly, check the items listed in the table below. Should the problem persist,

 

performed on

with devices compatible with HDMI control, set “Power Off

 

 

 

 

 

there may be a malfunction.

 

 

devices compatible

Control” in the menu to “Off”.

 

 

 

 

 

In this case, disconnect the power immediately and contact your store of purchase.

 

 

with HDMI control,

 

 

 

 

 

 

 

 

 

 

 

the same operations

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GGeneralH

 

 

 

occur on this unit.

 

 

 

 

 

 

Advanced

 

 

 

• Power ON/OFF

 

 

 

 

 

 

Symptom

Cause/Solution

Page

 

 

 

 

 

 

 

 

 

• Switching audio

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power does not turn

• Check whether the power plug is correctly inserted into the power

36

 

output devices

 

 

 

 

 

 

 

on.

outlet.

 

 

• Adjust volume

HDMI control function set for MAIN ZONE affects playback in

 

 

 

 

version

 

into the outlet.

 

 

ZONE2 function

 

 

 

 

 

• The protection circuit is active. Disconnect the power plug from

 

• Switch input source

 

 

 

 

 

 

 

 

the electric outlet, wait 5 to 10 seconds and then insert it back

 

 

When the HDMI

• “HDMI Control” in the menu is set to “On”. In this case, the

92, 117

 

 

 

 

 

 

 

is used and an

ZONE2. When the HDMI ZONE2 function is used, set “HDMI

 

 

 

 

 

Power automatically

• The sleep timer is set. Turn on the power again, or change the

94, 102

 

 

 

 

 

 

switches to standby

sleep timer settings.

 

 

operation is

Control” in the menu to “Off”.

 

 

 

 

 

 

 

 

 

 

 

 

mode.

• “Auto Standby” is triggered when there is no operation for a set

136

 

performed in MAIN

• When the input source for ZONE2 is “SOURCE”, select an input

 

 

 

 

 

 

amount of time. To disable “Auto Standby”, set “Auto Standby”

 

 

ZONE, the following

source that is different from the one for MAIN ZONE.

 

 

 

 

 

 

on the menu to “Off”.

 

 

operations occur.

 

 

 

 

 

 

Information

Display is off.

• Set “Display” on the menu to something other than “Off”.

136

 

• The player is turned

 

 

 

 

 

 

 

 

off or playback

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Set does not operate

• Reset the microprocessor.

173

 

pauses.

 

 

 

 

 

 

 

properly.

 

 

 

• The input source

 

 

 

 

 

 

 

GHDMIH

 

 

 

on this unit

 

 

 

 

 

 

 

 

 

 

automatically

 

 

 

 

 

 

 

Symptom

Cause/Solution

Page

 

changes.

 

 

 

 

 

 

 

No audio is

• Check the connection of the HDMI connectors.

11

 

When the HDMI

• Make sure that “HDMI Audio Out” in the menu is set to “AVP”.

116

 

 

 

 

output with HDMI

• When outputting HDMI audio from the speakers, set “HDMI

116

 

ZONE2 function is

When a same input source is selected for MAIN ZONE and

 

 

 

 

 

connection.

Audio Out” on the menu to “AVP”.

 

 

used, Dolby TrueHD/

ZONE2, set the ZONE2 ON/OFF button to “OFF”, or change the

 

 

 

 

 

 

• When outputting HDMI audio from a TV, set “HDMI Audio Out”

116

 

DTS HD Master

input source for ZONE2 to an input source that is different from

 

 

 

 

 

 

on the menu to “TV”.

 

 

Audio/Dolby Digital/

the one for MAIN ZONE.

 

 

 

 

 

No video is

• Check the connection of the HDMI connectors.

11

 

DTS cannot be

 

 

 

 

 

 

 

 

played back in MAIN

 

 

 

 

 

 

 

output with HDMI

• Set the input source to match the connected HDMI connector.

11, 36

 

 

 

 

 

 

 

 

 

ZONE.

 

 

 

 

 

 

 

connection.

• Check whether the TV is compatible with copyright protection

12

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(HDCP). If connected to a device not compatible with HDCP, video

 

 

 

 

 

 

 

 

 

 

 

will not be output correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

v See overleaf

 

 

 

 

DVD

169