Symptom

Cause/Solution

Page

No sound is

• Check the subwoofer connections.

26, 86, 87

produced from

 

 

subwoofer.

• Turn on the subwoofer’s power.

–

 

• Set “Speaker Config.” – “Subwoofer” on the menu to “Yes”.

127

 

• If “Front” and “Center” for “Speaker Config.” are set to “Large”,

127, 128

 

and “Subwoofer Mode” is set to “LFE”, no sound may be output

 

 

from the subwoofers, depending on the input signal or selected

 

 

sound mode.

 

DTS sound is not

• Set “Decode Mode” on the menu to “Auto” or “DTS”.

124

output.

 

 

Dolby TrueHD, DTS-

• Make HDMI connections.

11

HD, Dolby Digital

 

 

Plus audio is not

 

 

output.

 

 

Dolby PLg mode or

• Check that “Speaker Config.” – “Center” or “Surround” is set to

127

DTS NEO:6 mode

other than “None”. If the speaker system is 2.0/2.1ch, this sound

 

cannot be selected.

mode cannot be selected.

 

 

• When headphones are used, Dolby PLg or DTS NEO:6 cannot be

–

 

selected.

 

Audyssey MultEQ®

• Switch the sound mode to other than “DIRECT” or “PURE

77

XT, Audyssey

DIRECT”.

 

Dynamic EQ® and

• When headphones are used, Audyssey MultEQ® XT, Audyssey

–

Audyssey Dynamic

Dynamic EQ® and Audyssey Dynamic Volume® cannot be

 

Volume® cannot be

selected.

 

selected.

 

 

Audyssey DSX®

• Check that “Speaker Config.” – “Front Height” or “Front Wide” is

128

cannot be selected.

set to other than “None”.

 

 

• Check that “Speaker Config.” – “Center” is set to other than

127

 

“None”.

 

 

• Switch the sound mode to DOLBY listening mode or DTS listening

77

 

mode.

 

 

• When headphones are used, Audyssey DSX® cannot be selected.

–

Audyssey Dynamic

• Run Audyssey® Setup.

29, 88

EQ® and Audyssey

 

 

Dynamic Volume®

 

 

cannot be selected.

 

 

“M-DAX” cannot be

• Check that an analog signal or PCM signal (Sample Rate=44.1/48

111

selected.

kHz) is input. For playback of multichannel signals such as Dolby

 

 

Digital or DTS surround, “M-DAX” cannot be used.

 

 

• Switch the sound mode to other than “DIRECT” or “PURE

77

 

DIRECT”.

 

GHD RadioH

Symptom

Cause/Solution

Page

Reception fails, or

• Change the antenna orientation or position.

23

there is a lot of noise

• Separate the AM loop antenna from the unit.

23

or distortion.

• Use an FM outdoor antenna.

23

 

• Separate the antenna from other connection cables.

23

GiPod / USB memory device / Internet radio / Media server / Flickr / Pandora / SiriusXM / SpotifyH

Symptom

Cause/Solution

Page

iPod cannot be

• Some iPods do not support being used connected directly to the

20

 

played.

iPod/USB port.

 

 

The file names

• Characters that cannot be displayed are used. This is not a

–

are not displayed

malfunction. On this unit, characters that cannot be displayed are

 

 

properly (“...”, etc.).

replaced with a “.” (period).

 

 

 

• Invalid tags are used for files within the USB memory device

42

 

 

connected to this unit. Use tags that are supported by this unit.

 

 

When a USB

• The set cannot recognize a USB memory device. Check the

20

 

memory device is

connection.

 

 

connected, “No

• This unit supports mass storage class and MTP-compatible USB

–

Connection” is

memory devices. It will not recognize other USB memory devices.

 

 

displayed.

• A USB memory device that the set cannot recognize is connected.

–

 

This is not a malfunction. marantz does not guarantee that all USB

 

 

 

memory devices will operate or receive power.

 

 

 

• USB memory device is connected via USB hub. Connect the USB

–

 

memory device directly to the iPod/USB port.

 

 

 

• The unit supports file structures with up to 8 levels and a total

42

 

 

maximum of 5000 subfolders and files per 1 folder. Change the

 

 

 

file structure of the USB memory device if necessary.

 

 

Files on a USB

• The USB memory device format should be set to FAT16 or

–

memory device

FAT32. For details, refer to the USB memory device’s operating

 

 

cannot be played.

instructions.

 

 

 

• If the USB memory device is divided into multiple partitions, only

–

 

files in partition one can be played.

 

 

 

• Files are stored in a non-compatible format. Record the files in a

42

 

 

compatible format.

 

 

 

• You are attempting to play a file that is copyright protected. Files

42

 

 

that are copyright protected cannot be played on this unit.

 

 

 

 

v See overleaf

 

version Basic

version Advanced

Information

DVD

171