Symptom

Cause/Solution

Page

Internet radio cannot

• Ethernet cable is not properly connected or network is

27

be played.

disconnected. Check the connection status.

 

 

• Program is being broadcast in non-compatible format. Only

54

 

Internet radio programs in MP3 and WMA can be played on this

 

 

unit.

 

 

• The firewall of the PC or router has been activated. Check the

–

 

firewall settings of the connected PC or router.

 

 

• Radio station is not currently broadcasting. Choose a radio station

54

 

that is currently broadcasting.

 

 

• IP address is wrong. Check the set’s IP address.

131

 

• Some radio stations may go silent at certain times of the day. In

–

 

this case, no audio is output even when a station is received. Try

 

 

again later, or switch to another radio station.

 

Files stored on a

• Files are stored in a non-compatible format. Record in a compatible

57

computer cannot be

format.

 

played.

• You are attempting to play a file that is copyright protected. Files

57

 

that are copyright protected cannot be played on this unit.

 

 

• Set and computer are connected by USB cable. The set’s iPod/

–

 

USB port cannot be used for connection to a computer.

 

 

• Media sharing settings are not correct. Change media sharing

58

 

settings so that the unit can access the folders on your computer.

 

Music stored on

• If you use a NAS in conformity with the DLNA standard, enable

–

a NAS cannot be

the DLNA server function in the NAS setting.

 

played.

• If you use a NAS that does not conform with the DLNA standard,

58

 

play the music via a PC. Set Windows Media Player’s media

 

 

sharing function and add NAS to the selected play folder.

 

 

• If connection is restricted, set audio equipment as the connection

–

 

target.

 

Server is not found,

• The computer’s or router’s firewall is activated. Check the

–

or it is not possible

computer’s or router’s firewall settings.

 

to connect to the

• Computer’s power is not turned on. Turn on the power.

–

server.

• Server is not running. Launch the server.

–

 

• Set’s IP address is wrong. Check the set’s IP address.

131

Cannot connect to

• Radio station is not currently broadcasting. Wait a while before

–

preset or favorite

trying again.

 

radio stations.

• Radio station is not currently in service. It is not possible to

–

 

connect to radio stations that are no longer in service.

 

A list of broadcasting

• Connection to the network is unstable. Reconnect to the network

27, 132

stations is not

or redo the “Network” setting in the menu.

 

displayed.

 

 

Symptom

Cause/Solution

 

Page

For some radio

• Station is congested or not currently broadcasting. Wait a while

–

stations, “Radio

before trying again.

 

 

 

station server full” or

 

 

 

 

 

“Connection down”

 

 

 

 

 

is displayed and

 

 

 

 

 

station cannot be

 

 

 

 

 

connected to.

 

 

 

 

 

Sound is broken

• Network or USB memory device’s signal transfer speed is slow

–

during playback.

or communications lines or radio station is congested. This is not

 

 

 

a malfunction. When playing broadcast data with a high bit rate,

 

 

 

the sound may be broken, depending on the communications

 

 

 

conditions.

 

 

 

Sound quality is poor

• File being played has a low bit rate. This is not a malfunction.

 

–

or noise is heard

 

 

 

 

 

during play.

 

 

 

 

 

Cannot login to

• Login information is incorrect. Check if the “Email address” for

64

 

Pandora. (“Email

Pandora has been properly entered. Re-enter the “Password”.

 

 

address” or

(Password is not displayed.)

 

 

 

“Password” is

http://www.pandora.com/marantz

 

 

 

displayed.)

 

 

 

 

 

GAirPlayH

 

 

 

 

 

Symptom

Cause/Solution

 

Page

The AirPlay icon

• This unit and the computer or iPhone/iPod touch/iPad are not

27

 

is not displayed

connected to the same network (LAN). Connect the computer or

 

 

in iTunes or on the

iPhone/iPod touch/iPad to the same network as this unit.

 

 

 

iPhone/iPod touch/

• iTunes or the iPhone/iPod touch/iPad do not have firmware that

138

 

iPad.

supports AirPlay installed. Update to the latest firmware.

 

 

 

No sound.

• The volume in iTunes or on the iPhone/iPod touch/iPad is set to

–

 

the minimum setting. Adjust the volume to the optimum level.

 

 

 

 

• This unit is not selected in the screen that is displayed when

75

 

 

iTunes or the iPhone/iPod touch/iPad is started. Start iTunes or

 

 

 

switch on the iPhone/iPod touch/iPad, click the AirPlay icon

in

 

 

 

the displayed screen, and select this unit.

 

 

 

 

• AirPlay playback has not started. Click the 1 button in iTunes or

–

 

press the 1 button on the iPhone/iPod touch/iPad.

 

 

 

 

 

v See overleaf

 

version Basic

version Advanced

Information

DVD

172