Customer support
Matrox Web and FTP sites
Matrox is on the Internet with a World Wide Web (WWW) and File Transfer Protocol (FTP) site. Our Web site has product literature, press releases, technical material, a sales office list, trade show information, and other relevant material. Our FTP site contains current drivers for Matrox products. You can download drivers using the Internet FTP site. You can access our FTP server independently, or from the Matrox Web site.
Our address for Matrox Graphics Inc. is:
WWW; www.matrox.com/mga
FTP; ftp.matrox.com/pub/mga/
Send questions or comments regarding the site to:
If you have a problem
If you have a problem, we recommend that you follow the procedure below for the quickest results.
1Contact your dealer – This is usually the quickest and most effective method of technical assistance. Your dealer is local and may be familiar with your complete system. In the case of hardware warranty assistance, the product must be returned to the dealer, who will return it to Matrox.
2If your Matrox product was provided by your computer manufacturer, contact this manufacturer. For contact information, see your computer documentation or contact the vendor.
3Direct Matrox Technical Assistance – If you still can’t resolve a problem (and your Matrox product wasn’t provided by your computer manufacturer), you can get direct technical assistance four ways:
"Call Technical Support (Canada) at
"Visit our technical support Web site at www.matrox.com/mga/support/tech_support/home.cfm.
"Visit our technical support forum at www.matrox.com/mga/support/forum/agree.cfm.
