Customer support

Matrox Web and FTP sites

Matrox is on the Internet with a World Wide Web (WWW) and File Transfer Protocol (FTP) site. Our Web site has product literature, press releases, technical material, a sales office list, trade show information, and other relevant material. Our FTP site contains current drivers for Matrox products. You can download drivers using the Internet FTP site. You can access our FTP server independently, or from the Matrox Web site.

Our address for Matrox Graphics Inc. is:

WWW; www.matrox.com/mga

FTP; ftp.matrox.com/pub/mga/

Send questions or comments regarding the site to:

e-mail;webmaster@matrox.com

If you have a problem

If you have a problem, we recommend that you follow the procedure below for the quickest results.

1Contact your dealer – This is usually the quickest and most effective method of technical assistance. Your dealer is local and may be familiar with your complete system. In the case of hardware warranty assistance, the product must be returned to the dealer, who will return it to Matrox.

2If your Matrox product was provided by your computer manufacturer, contact this manufacturer. For contact information, see your computer documentation or contact the vendor.

3Direct Matrox Technical Assistance – If you still can’t resolve a problem (and your Matrox product wasn’t provided by your computer manufacturer), you can get direct technical assistance four ways:

"Call Technical Support (Canada) at 514-685-0270. For residents of Quebec only, call 514-822-6330.

"Visit our technical support Web site at www.matrox.com/mga/support/tech_support/home.cfm.

"Visit our technical support forum at www.matrox.com/mga/support/forum/agree.cfm.

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Matrox Electronic Systems PCI G450, LX G450, LE G450 manual Customer support, Matrox Web and FTP sites, If you have a problem