Mitel SME Server V5 with ServiceLink manual Pseudonyms

Chapter 12. Collaboration

Warning

When you create a group, you are required to assign at least one user to that group. If you fail to do so, the group will not be created and you will receive an error message.

After you add (or remove) a user account from a group, the user must log out and log back in for those changes to take effect. Until the user does so, he or she will still have their old group membership information. For instance, say that you create a new group "sales" and assign user "ffrog" (Fred Frog) to that group. You then create a new i-bay called "salesinfo" that only the "sales" group can access. Fred Frog is still logged into a Windows PC and now tries to connect to the new i-bay through Windows Explorer. He will receive a permission-denied error. He must log out of windows (he does not need to shut down or reboot, just log out) and login again. Now he should be able to go through Windows Explorer and access the "salesinfo" i-bay without any problem.

12.3. Pseudonyms

Any user who has an account on your SME Server V5 with ServiceLink will be able to receive e-mail sent to that user ID. For instance, if you have a user named Fred Frog with the user account "ffrog", his primary e-mail address will be "ffrog@mycompany.xxx".

Likewise, when you create a group account, that group account name functions as an e-mail alias, so that messages addressed to the group ID will be sent to all members of the group. If, for example, you create a group called "sales", messages to "sales@mycompany.xxx" will be distributed automatically to all members of that group. As you add and remove members to the group, your server automatically updates the e-mail alias.

In addition to user and group accounts, however, your server also automatically creates several pseudonyms . For instance, for each user account, the server creates two separate pseudonyms using the first and last names of the user. These two pseudonyms are in the form of "firstname.lastname" and "firstname_lastname". Hence, when you create the user account "ffrog" for a user with the name Fred Frog, he will also be able to receive e-mail sent to "fred.frog@mycompany.xxx" and "fred_frog@mycompany.xxx".

Additionally, your server creates a special pseudonym called "everyone" that includes all user accounts on the system. Two other pseudonyms, "postmaster" and "mailer-daemon" are created pointing to the "admin" user.

If you wish to modify or remove any of these pseudonyms, or create new ones, you can use the web panel found under the "Collaboration" section, as shown below.

Note: The special pseudonyms of "everyone", "postmaster" and "mailer-daemon" will only be visible after you have either added a user account to the system or have added a custom pseudonym. Until that time, these three pseudonyms are there, but will not be visible on the Pseudonyms web panel.

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