Multi-Tech Systems BA-Series 8.3 Online Warranty Registration

MultiModemBA User Guide

Please direct your questions regarding technical matters, product configuration, verification that the

product is defective, etc., to our Technical Support department at (800) 972-2439 or email

tsupport@multitech.com. Please direct your questions regarding repair expediting, receiving, ship-

ping, billing, etc., to our Repair Accounting department at (800) 328-9717 or (763) 717-5631, or email

mtsrepair@multitech.com.

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical

abuse, or user-caused damages are billed on a time-plus-materials basis.

Your original point of purchase Reseller may offer the quickest and most economical repair option for

your Multi-Tech product. You may also contact any Multi-Tech sales office for information about the

nearest distributor or other repair service for your Multi-Tech product.

http://www.multitech.com/COMPANY/offices/DEFAULT.ASP

In the event that factory service is required, products may be shipped, freight prepaid to our Mounds

View, Minnesota factory. Recommended international shipment methods are via Federal Express,

UPS or DHL courier services, or by airmail parcel post; shipments made by any other method will be

refused. A Returned Materials Authorization (RMA) is required for products shipped from outside the

U.S.A. and Canada. Please contact us for return authorization and shipping instructions on any

International shipments to the U.S.A. Please include, inside the shipping box, a description of the

problem, a return shipping address (must have street address, not P.O. Box), your telephone num-

ber, and if the product is out of warranty, a check drawn on a U.S. bank or your company’s purchase

order for repair charges. Repaired units shall be shipped freight collect, unless other arrangements

are made in advance.

Please direct your questions regarding technical matters, product configuration, verification that the

product is defective, etc., to our Technical Support department nearest you or email

tsupport@multitech.com. When calling the U.S., please direct your questions regarding repair

expediting, receiving, shipping, billing, etc., to our Repair Accounting department at

+(763) 717-5631 in the U.S.A., or email mtsrepair@multitech.com.

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical

abuse, or user-caused damages are billed on a time-plus-materials basis.

Procedures for International Distributors of Multi-Tech products are on the distributor web site.

http://www.multitech.com/PARTNERS/login/

10-Sep-01

8.3 Online Warranty Registration

If you have access to the World Wide Web, you can register your Multi-Tech product online at