
Appendix A - Upgrading Your Modem’s Firmware
Appendix A -- Upgrading Your Modem’s Firmware
Your modem is controlled by
Since the firmware in your modem is stored in flash memory, you can upgrade it yourself in a few minutes by using the following procedures.
Upgrade Overview
The upgrade procedure consists of the following steps, which are described in greater detail in the following sections.
1.Identify the model number and firmware version of your modem.
2.Identify the current version of the firmware at the
3.Download the upgrade file and the appropriate Flash Wizard for your modem.
4.Install the Flash Wizard and extract the firmware .HEX file from the file you downloaded.
5.Document and clear your stored parameters.
6.Upgrade the modem’s firmware using the .HEX file and the Flash Wizard.
7.Restore your parameters.
Step 1: Identify the Modem Firmware
You must know the model number and firmware version of your
1.Run your favorite terminal program. If you are using Windows 95 or above, you can use Windows HyperTerminal.
2.In the program’s terminal window, type AT&F. Even if you cannot see the AT&F command on your screen, be sure to type it completely, and then press ENTER. If the modem does not respond with OK, repeat the AT&F command.
3.Now type ATI, press ENTER, and record your results. The model number and firmware version should appear .
Step 2: Identify the Current Firmware Version
Identify the current version of the firmware at the
1.Using your favorite Web browser, go to http://www.multitech.com/SUPPORT/MultiModemZBA/ firmware.asp.
2.Scroll down to your modem model number.
3.Look at the firmware version number for your modem.
4.If the firmware version number matches the firmware version number found in “Step 1: Identify the Modem Firmware,” you have the current firmware version and do not need to be update.
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