Multi-Tech Systems RAS96

CommPlete Communications Server 55

6 Solving Problems

Contents

Main Page Important Safety Instructions Table of Contents 1 Introduction 2 RASCard Description 3 Installation 4 BIOS Setup Utility Page Page Page Manual Organization Appendix B POST Messages Appendix C POST Codes Appendix D Approved Memory Appendix E Regulatory Agency Information Technical Specifications Page Page Memory Banks Jumpers J17 Watchdog Timer J14, J15, J16, J18 CPU Frequency Selection Internal Connectors External Connectors Front Panel LED Indicators Ethernet Status LEDs E1 Status LEDs Switches Power Switch Reset Switch Page Page Safety Warnings Pre-Installation Notes Installation Procedure Page Page Page Starting Setup Using Setup Getting Help In Case of Problems Main Menu Page Page Page Standard CMOS Setup Date Time Hard Disks Drive A Type / Drive B Type Video Halt On Memory BIOS Features Setup Virus Warning CPU Internal Cache/External Cache Quick Power On Self Test Boot Sequence Boot Up Floppy Seek Boot Up NumLock Status Gate A20 Option Memory Parity Check Typematic Rate Setting Typematic Rate (Chars/Sec) Typematic Delay (Msec) Security Option Video BIOS Shadow C8000 - CFFFF Shadow/DC000 - DFFFF Shadow Chipset Features Setup DRAM Timing System BIOS Cacheable Video BIOS Cacheable 8-Bit I/O Recovery Time 16-Bit I/O Recovery Time Memory Hole At 15M-16M IDE HDD Block Mode Page Power Management Setup Power Management PM Control by APM Video Off Method Doze Mode Standby Mode Suspend Mode Power Down Activities COM Ports Accessed LPT Ports Accessed Drive Ports Accessed IRQs PCI Configuration Setup Slot (x) Using INT# 1st/2nd/3rd/4th Available IRQ PCI IRQ Activated by PCI IDE IRQ Map to Password Setting ENTER PASSWORD: PASSWORD DISABLED Page Page Specifications E1 Overview E1 Glossary E1 Basics E1 Frame Formats E1 Line Coding Signaling Options DNIS digits Page E1 Facility Termination PCB Description Configuration of the E1 Daughter Card Ordering an E1 Line To Configure the E1 Daughter Card E1 Commands Command Example CommPlete Communications Server50 5 E1 Daughter Card CommPlete Communications Server 51 Page E1 Command Messages E1 Status LEDs Page Page Troubleshooting The RASCard has no video The RASCard does not boot correctly, or hangs after the video appears The COM1 port does not respond correctly The keyboard does not respond to key strokes Invalid time, date or setup Memory Upgrade Diagnostic Tests Calling Technical Support Page Page Appendix A Connector Pinouts Keyboard Connector (J11) Video Connector (J35) COM1 Connector (J3) E1 Alarm Connector (J22) 34-Pin Floppy Disk Drive Connector (J27) Drive Power Connector (J13) Hard Disk Connector (J6) IDE Connector (J21) Appendix B POST Messages Introduction POST Beep Error Messages CMOS BATTERY HAS FAILED Page Page CommPlete Communications Server70 Appendix C POST Codes C POST Codes CommPlete Communications Server 71 CommPlete Communications Server72 Appendix D Approved Memory Appendix E Regulatory Information EMC, Safety and Terminal Directive Compliance