Changes Not Saved | NETGEAR JNR1010 manual

N150 4-Port Wireless Router JNR1010

Troubleshooting Internet Browsing

If your router can obtain an IP address but your computer is unable to load any web pages from the Internet, check the following:

•Your computer might not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses.

Typically, your ISP provides the addresses of one or two DNS servers for your use. If you entered a DNS address during the router’s configuration, restart your computer.

Alternatively, you can configure your computer manually with a DNS address, as explained in the documentation for your computer.

•Your computer might not have the router configured as its default gateway.

Reboot the computer and verify that the router address (www.routerlogin.net) is listed by your computer as the default gateway address.

•You might be running log-in software that is no longer needed. If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your router. You might need to go to Internet Explorer and select Tools > Internet Options, click the Connections tab, and select Never dial a connection.

Changes Not Saved

If the router does not save the changes you make in the router interface, check the following:

•When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost.

•Click the Refresh or Reload button in the web browser. The changes might have occurred, but the old settings might be in the web browser’s cache.

Troubleshooting

90

Image 90

NETGEAR JNR1010 manual Changes Not Saved, Troubleshooting Internet Browsing

Contents

N150 4-Port Wireless Router JNR1010 Technical Support TrademarksStatement of Conditions Contents Security Appendix B Notification of Compliance Index Hardware Setup Getting to know your router Unpack Your Router Position Your Router Hardware Features Front Panel Side Panel LED Back Panel Label Connecting to the router Getting Started with Netgear genie Use Standard TCP/IP Properties for Dhcp Router Setup PreparationWireless Devices and Security Settings Gather ISP Information Types of Logins Netgear genie Setup To use Netgear genie to set up your router Use Netgear genie After Installation  To troubleshoot Internet access problems Upgrade Router Firmware Router Dashboard Basic Home Screen Join Your Wireless Network  To use WPS to join the wireless networkWPS Method Netgear genie App and Mobile genie App Manual Method To connect manually N150 4-Port Wireless Router JNR1010 Genie Basic Settings Your Internet connection and network Internet Setup Internet Setup Screen Fields Does Your ISP Require a Login? Answer either yes or no Attached Devices  To set up Live Parental Controls Parental Controls N150 4-Port Wireless Router JNR1010 Basic Wireless Settings Click the Take me to the status screen button Wireless Settings Screen Fields  To view or change basic wireless settings Mode  To change WPA Security Option and Passphrase  To set up a guest network Guest Networks Guest Network Wireless Security Options FastLane  To set up the FastLane feature Specifying custom settings Genie Advanced Home Setup Wizard  To use the setup wizard againSelect Setup Wizard WPS Wizard  To use the WPS Wizard Select Advanced WPS Wizard Setup Menu WAN Setup Default DMZ Server  To set up a default DMZ server Change the MTU Size LAN Setup  To change the MTU size Select Advanced Setup WAN SetupLAN IP address LAN Setup Screen Settings  To change the LAN settingsLAN TCP/IP Setup Use the Router as a Dhcp Server Address Reservation  To reserve an IP address Quality of Service QoS Setup Enable WMM QoS for Wireless Multimedia Applications Set Up QoS for Applications and Online Gaming  To create a QoS policy for applications and online games Set up QoS for a Router LAN Port Click the Add Priority Rule button Set up QoS for a MAC Address Click Add Priority Rule Edit or Delete an Existing QoS Policy  To edit or delete a QoS policy Keeping unwanted content out of your network Security Keyword Blocking of Http Traffic  To delete a keyword or domain To specify a trusted computer Block Services Port Filtering  To block services User Defined Schedule Blocking  To schedule blocking  To set up email notifications Security Event Email Notifications Administration Managing your network Upgrade the Router Firmware  To check for new firmware and update your router View Router Status Router Status Internet Port N150 4-Port Wireless Router JNR1010 Wireless AP View Logs of Web Access or Attempted Web Access  To view web access logs Restore Configuration Settings Manage the Configuration FileBack Up Settings  To restore configuration settings that you backed up Set Password Erase Advanced Settings Advanced Wireless Settings  To configure advanced wireless settings Restrict Wireless Access by MAC Address Wireless Repeating Function WDS Select the Turn Access Control On check box Repeater access point Base station access point Wireless Repeating Function Set Up the Base Station  To set up the base station Set Up a Repeater Unit  To configure the router as a repeater unitPort Forwarding and Triggering Remote Computer Access Basics Destination port number Port Triggering to Open Incoming Ports Port Forwarding to Permit External Host Communications How Port Forwarding Differs from Port Triggering Set Up Port Forwarding to Local Servers  To set up port forwarding Add a Custom Service Edit or Delete a Port Forwarding Entry Set Up Port TriggeringClick Edit Service or Delete Service  To edit or delete a port forwarding entry Universal Plug and Play on Dynamic DNS  To set up Dynamic DNS Select the Use a Dynamic DNS Service check box  To set up a static route Static Routes Remote Management Universal Plug and Play  To enable Universal Plug and Play Traffic Meter Troubleshooting Quick Tips Wireless SettingsNetwork Settings Sequence to Restart Your Network Troubleshooting with the LEDs Power LED Is Off or BlinkingInternet or Ethernet Port LEDs Are Off Wireless LED Is Off Cannot Log In to the Router Cannot Access the Internet Your Router Cannot Obtain an IP Address from the ISP Troubleshooting PPPoE Select Administration Router Status Click Connection Status To troubleshoot a PPPoE connection Troubleshooting Internet Browsing Changes Not Saved Wireless Connectivity Restore the Factory Settings and PasswordWireless Signal Strength Troubleshoot Your Network Using the Ping Utility Test the LAN Path to Your Router To ping the router from a Windows computer Test the Path from Your Computer to a Remote Device  To test the path from a Windows computer Factory Settings Supplemental Information Technical Specifications WPA2-PSK AES Supplemental Information Netgear Wireless Routers, Gateways, APs Notification of Compliance Notification of Compliance Interference Reduction Table Index 100 101 102 103