Nortel Networks NN10300-025 manual While on a non-ACD call, Using call hold, Transferring a call

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While on a non-ACD call

Follow these procedures to put a call on hold, transfer a call, use the mute key, and use the conference call feature when the call is not an Automatic Call Distribution (ACD) call.

See Figure 1 "IP Phone 1150E components" (page 10) for the location of the keys.

Navigation

•“Using call hold” (page 49)

•“Transferring a call” (page 49)

•“Using conference call” (page 50)

•“Using the mute feature” (page 50)

Using call hold

The Hold feature allows you to suspend the call without terminating it. Follow this procedure to use the hold feature.

Step Action

1To put the call on hold, press the hold key.

The call is suspended. On the display, an indicator flashes beside the line on which the call is held.

2Press the key beside the flashing indicator in the display. The call is active again.

--End--

Transferring a call

Follow this procedure to transfer the call to another extension.

Carrier VoIP

Nortel IP Phone 1150E User Guide (CICM)

NN10300-025 04.01 Standard

24 April 2009

Copyright © 2009 Nortel Networks