Nortel Networks NN10300-025 Answering non-ACD calls, Answering a call, Answering a second call

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Answering non-ACD calls

Follow these procedures to answer calls that are not Automatic Call Distribution (ACD) calls. Incoming calls cause the telephone to sound and the message indicator lamp to flash.

See Figure 1 "IP Phone 1150E components" (page 10) for the location of the keys.

Navigation

•“Answering a call” (page 45)

•“Answering a second call” (page 45)

Answering a call

Follow this procedure to answer the call.

Step Action

1Perform one of these actions to answer a call:

•With the headset on, press the line key for the incoming call.

•If using a handset, lift it and press the line key. See “Using a handset” (page 27).

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Answering a second call

Follow this procedure to answer a call when you are engaged in a call.

If another call comes in while the primary line is engaged, the phone sounds and a message indicator icon on the display flashes. While the indicator is flashing you have the opportunity to put the first call on hold and answer the second call.

Carrier VoIP

Nortel IP Phone 1150E User Guide (CICM)

NN10300-025 04.01 Standard

24 April 2009

Copyright © 2009 Nortel Networks