Nortel Networks TP-1610 SIP Verifying that the Key was Successfully Loaded, Abort Procedure

Mediant 2000 SIP User’s Manual H. Software Upgrade Key

Figure H-2: Example of a Software Upgrade Key File Containing Multiple S/N Lines

H.3.2 Loading the Software Upgrade Key Using BootP/TFTP

To load the Software Upgrade Key file using BootP/TFTP, take these 5 steps:

1.Place the file in the same location you’ve saved the device’s cmp file.

2.Start the BootP/TFTP configuration utility and from the Services menu in the main screen, choose option Clients; the Client Configuration screen is displayed (refer to Figure Figure B-4on page 195).

3.From the drop-down list in the INI File field, select the Software Upgrade Key file instead of the device’s ini file. Note that the device’s cmp file must be specified in the Boot File field.

4.Configure the initial BootP/TFTP parameters required, and click OK (refer to Appendix B on page 189).

5.Reset the device; the device’s cmp and Software Upgrade Key files are loaded to the device.

H.4 Verifying that the Key was Successfully Loaded

After installing the key, you can determine in the Embedded Web Server’s read-only ‘Key features:’ panel (Software Update menu > Software Upgrade Key) (refer to Figure H-1) that the features and capabilities activated by the installed string match those that were ordered.

You can also verify that the key was successfully loaded to the device by accessing the Syslog server. For detailed information on the Syslog server, refer to Section 9.2 on page 165. When a key is successfully loaded, the following message is issued in the Syslog server:

"S/N___ Key Was Updated. The Board Needs to be Reloaded with ini file\n"

H.5 Troubleshooting an Unsuccessful Loading of a Key

If the Syslog server indicates that a Software Upgrade Key file was unsuccessfully loaded (the SN_ line is blank), take the following preliminary actions to troubleshoot the issue:

•Open the Software Upgrade Key file and check that the S/N line of the specific device whose key you want to update is listed in it. If it isn’t, contact AudioCodes.

•Verify that you’ve loaded the correct file and that you haven’t loaded the device’s ini file or the CPT ini file by mistake. Open the file and ensure that the first line is [LicenseKeys].

•Verify that you didn’t alter in any way the contents of the file.

H.6 Abort Procedure

Reload the key you backed-up in Section Backing up the Current Software Upgrade Key on page 223 to restore your device capabilities to what they originally. To load the backed-up key use the procedure described in Section Loading the Software Upgrade Key on page 223.

Version 4.4 225 July 2005