CHAPTER 23

Common Questions

Although we can’t anticipate all the questions you might have, this chapter provides answers to some of the most commonly asked questions.

Setup

Nothing happens when I insert the CD.

WINDOWS ONLY

1.Click Start on your computer, and then select Run.

2.Click Browse and navigate to your CD-ROM drive.

3.Select Autorun, click Open, and then click OK.

I cannot install Palm Desktop software.

WINDOWS ONLY

Disable any virus-scanning software on your computer.

Close any open applications.

Make sure your computer has at least 60MB of disk space available.

Delete all temporary files.

Zire™ 31 Handheld

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Palm Zire 31 manual Common Questions, Setup, Nothing happens when I insert the CD, Cannot install Palm Desktop software