CHAPTER 23 | Common Questions |
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Tip
After a soft reset, the Preferences screen appears with the Date & Time option highlighted so you can reset the date and time if necessary.
Tip
When you purge or delete items, you are given the option to save an archive copy on your computer the next time you
synchronize.
When I connect my handheld to the power adapter, it does not charge.
•Confirm that your handheld is firmly connected to the power adapter.
•Confirm that your power adapter is plugged into an AC outlet that has power. A lightning bolt over the battery icon indicates that your handheld is charging.
My handheld is frozen.
On rare occasions your handheld may not respond when you press a button or tap the screen. In this case, you need to reset your handheld. A soft reset tells your handheld to stop and start over again. This does not affect any of the information or applications on your handheld.
NOTE If you had a network connection that was cut off, your handheld may appear to be frozen for up to 30 seconds. Wait 30 seconds before performing a soft reset.
If a soft reset does not unfreeze your handheld, you need to perform a hard reset.
If your handheld continues to freeze after a reset, check your
I don’t see anything on my handheld’s screen.
•Press an application button to ensure that your handheld is turned on.
•If your handheld was exposed to cold, make sure it is at room temperature.
•Charge your handheld.
•Perform a soft reset. If your handheld still doesn’t turn on, perform a hard reset.
Zire™ 31 Handheld | 357 |
