CHAPTER 23

Common Questions

 

 

Make sure your handheld has beam receive enabled.

Perform a soft reset on both your handheld and the receiving device.

When someone beams data to my handheld, I get a message telling me it is out of memory.

Your handheld requires at least twice the amount of memory available as the data you are receiving. For example, if you are receiving a 30KB application, you must have at least 60KB free.

Purge old Calendar events and delete unused or unnecessary applications.

Problems with incompatible applications

palmOne, Inc. works with developers of third-party add-on applications to ensure the compatibility of these applications with your handheld. Some third-party applications, however, may not have been upgraded to be compatible with your handheld.

Possible symptoms of incompatible applications include:

Fatal errors needing resets

Frozen handheld requiring a reset

Slow performance

Abnormal screen display or uneven sound quality

Problems using features

Problems opening an application

Problems synchronizing

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Palm Zire 31 manual Problems with incompatible applications