
CHAPTER 23 | Common Questions |
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•Be sure that the application you want is installed. Reinstall the HotSync Manager and make sure that the application is selected.
•Reinstall Palm Desktop software and select the option to synchronize with Microsoft Outlook.
One or more of my applications does not synchronize.
If you have synchronized successfully but you can’t find the information from your handheld on your computer, check to see that you have the correct username selected for viewing data.
NOTE If you upgraded from a previous handheld, go to www.palmOne.com/support/intl, select your country, select the Zire™ 31 handheld from the main page, and click the Upgrade link.
WINDOWS ONLY
Click the HotSync Manager icon in the
MAC ONLY
in the palmOne folder. From the HotSync menu, select Conduit Settings. Select your username from the User
I can’t open the HotSync Manager.
Make a backup copy of your Palm Desktop data by opening the palmOne (Windows) or Palm (Mac) folder on your computer, selecting the folder with your username, copying the folder to another location, and then renaming the folder. Then reinstall Palm Desktop software.
Zire™ 31 Handheld | 363 |