Palm Zire 31 manual Technical support

CHAPTER 24 Getting Help

Technical support

If, after reviewing the self-help resources, you cannot solve your problem, go to www.palmOne.com/support/zire31 or send an e-mail to your regional Technical Support office.

Before requesting technical support, please experiment a bit to reproduce and isolate the problem. When you do contact Technical Support, please provide the following information:

•The name and version of the desktop operating system you are using

•The actual error message or state you are experiencing

•The steps you take to reproduce the problem

•The version of handheld software you are using and available memory To find version and memory information, follow these steps:

1.Go to the Home screen.

2.Open the menus .

3.Select Info from the App menu.

4.Select Version for version info, and Size for memory info.

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