Palm Zire 31 manual 373

CHAPTER 23 Common Questions

•If your handheld no longer has problems, install the third-party applications one application at a time using the following procedure:

a.Open the Backup folder you moved to the Windows desktop in step 3.

b.Double-click a PRC file. The palmOne™ Quick Install window opens with the PRC file listed.

c.Click Done.

d.Synchronize your handheld with your computer.

e.Operate your handheld and try to replicate problem operations.

f.Do one of the following:

•If installing the application re-creates your problem, remove the application and contact the application developer for a solution. Continue to reinstall your applications one application at a time to make sure another application is not creating a problem.

•If installing the application does not cause a problem, go to step a and reinstall another application.

Zire™ 31 Handheld 373